We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,859 reviews.
good price and service. no complaints.
03/03/13
No comment left by this customer.
03/03/13
great service, easy to use will definately use again
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
Excellent easy service
03/03/13
Excellent service, very reasonable
03/03/13
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
This was a light parcel, which would have gone slighty cheaper with Royal Mail-but pickup & fast delivery meant you got my business again!!
03/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
Good delivery service but it is illegal to charge a surcharge for using paypal!!!!
03/03/13
Our Response: We thought it was too, which is why it was not available until Friday. Now we have it in writing from them that it's not you can select it from us if you wish.
No comment left by this customer.
03/03/13
All went very well
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
very pleased with the price, parcel arrived in excellent condition, would have liked to be able to track the parcel though.
03/03/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Guy that picked the parcel up was very rough with it, turning it upside down despite many arrows saying the right way up. Arrived ok though.
03/03/13
Sorry to read that but we are pleased to see it arrived in good condition.
No comment left by this customer.
03/03/13
starting to get expensive .......would post more with parcel monkey but Royal mail is cheaper.
03/03/13
Excellent service. Collected and delivered with no problems.
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
would be nice to have known how easy it was at the other end?
03/03/13
Always in top form and super reliable
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
Very good service. Will be even greater if you accept payment by PayPal.
03/03/13
It's great to see you are so pleased with our own International service :-)
speedy collection and delivery of this item. all the way to Taiwan
03/03/13
Could the labels not be sent straight to seller?
03/03/13
If the seller wants to set up their own account with us then they can have the labels sent directly to them.
good price, efficient and prompt. Thanks
03/03/13
No comment left by this customer.
03/03/13
Great Service again
03/03/13
Very good service.
03/03/13
This was my first parcel to the USA. I had a problem with which paperwork I needed but Parcel Monkey made it clear and simple - excellent
03/03/13
Thanks for booking your first parcel to the USA with us :-)
No comment left by this customer.
03/03/13
Everything went fine on this occasion
03/03/13
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