We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
EXCELLENT SERVICE :)
06/03/13
LIKE ALWAY'S.YOU PICK UP AND DROP OFF AS PROMISED. EXCELLENT.
06/03/13
great service, really easy to use., Thanks!
06/03/13
Our Response: So it should have been 5 stars then........lol
Easy to use web site. Very clear and straight forward. Will definately use again. Thanks
06/03/13
No comment left by this customer.
06/03/13
very good...
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Very good service, would definitely use your company again!!
06/03/13
Please put the cut off times for the different couriers do like Interparcel does. It's very helpful.
06/03/13
Very easy to use, good service, easy to track shipments. Excellent!
06/03/13
would have liked a specified time ie either morning or afternoon collection,driver was excellent polite courteous would use company again
06/03/13
Great Thanks
06/03/13
Best prices
06/03/13
good service, online tracking would make this perfect, but that comes at a cost of course
06/03/13
Great service, great price..
06/03/13
no comment
06/03/13
no comment
06/03/13
citilink courier never arrived to collect, waited in two days hsd to take to depot myself in the end. not impressed
05/03/13
it was a good quick service but when he received the item apparently some of the items inside were dented and ripped
05/03/13
no comment
05/03/13
Excellent service
05/03/13
no comment
05/03/13
no comment
05/03/13
Efficient service, easy to book , problem free,
05/03/13
Yet again four times in a row DID NOT COLLECT
05/03/13
Everything I could ask for at half the price of The Post Office. Will use again.
05/03/13
It would be useful to have a 2-4 hour window to know when the courier will be coming to collect the parcel.
05/03/13
No comment left by this customer.
05/03/13
Really good! Back next week for an important one! TX
05/03/13
Excellent service. no ctiticisms at all.
05/03/13
The telephone number for City Link contact direct that is quoted on your site is no longer applicable. I used their direct site to obtain
05/03/13
No comment left by this customer.
05/03/13
When wanting a quick quote, just give the option of selecting 'collection and delivery within mainland UK' rather needing post codes.
05/03/13
Never had a problem when using your service.10 out of 10.
05/03/13
Long as the price stays the same, I promise I wil never attempt too use any one else :-)
05/03/13
No comment left by this customer.
05/03/13
Well done
05/03/13
Very happy with your service, will use again, thank you,
05/03/13
Great price, great service! would use again
05/03/13
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