We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,859 reviews.
no comment
03/03/13
My parcel did not arrive on the expected day, but was delivered 1 day late. My parcel had been lost in the system.
03/03/13
great as always, thx
03/03/13
prompt collection and delivery
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
Not next day delivery 4 days late I want a refund!!?!
03/03/13
Our Response: Sorry to read that. Please contact our online support team and you will be refunded for this.
professional and helpful as always :)
03/03/13
Come up with better price that will be perfect!
03/03/13
Customers label information could be clearer
03/03/13
Superb service
03/03/13
picked up a day late, but customer received the next day.
03/03/13
Whole experience quick and painless. Please keep it the same, and I'll keep coming back
03/03/13
luvly xxx
03/03/13
excellent service provided
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
I paid for next day delivery, but my parcel was a day late :(
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
done well this time last time collection was not made i got no response from customer support
03/03/13
Good
03/03/13
Keep on delivering those parcels as safely and quickly as you always have for me.
03/03/13
No comment left by this customer.
03/03/13
Quick friendly service and just as described. And best price.
03/03/13
Easy to use website, good value & clear tracking.
03/03/13
No comment left by this customer.
03/03/13
you get what it says on the can!!!
03/03/13
reliable service
03/03/13
excellent service, on time, this time Thanks
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
Very pleased with last collection & delivery by City Link.However not happy that Parcel Monkey now charge 2% for paying by paypal
03/03/13
You don't have to use PayPal if you don't want to. PayPal is a very expensive service and as such this is the only option we can offer.
No comment left by this customer.
03/03/13
Picked up on time delivered next day, excellent service
03/03/13
pickup next morning delivery next day cheaper than the others wow thank you
03/03/13
my parcel was collected a day late, with-out any contact to myself.
03/03/13
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