We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
Collected when they said they would and I believe they delivered when thwy said they would and esy to do online
06/03/13
No comment left by this customer.
06/03/13
Very easy and efficient service
06/03/13
Exelent service
06/03/13
Efficient service, will use again !!
06/03/13
unbelievably dreadful - total lack of communication - birthday parcel STILL not delivered !! - you have no phone and no one called me
06/03/13
Our Response: There has been a problem with the delivery address but I can confirm the item was delivered today at 12:22
I find your service very useful and very convenient
06/03/13
Items arrived broken, scratched and dented.. box was ruined.
06/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
excellent
06/03/13
No comment left by this customer.
06/03/13
excellent value
06/03/13
No comment left by this customer.
06/03/13
Had to wait all day fro driver.It would have been helpful if the driver could have phoned to let us know the time he was due.
06/03/13
Always a very good service, never had any problems.
06/03/13
No comment left by this customer.
06/03/13
I was very surprised how cheap it was and the efficiancy was excellent.
06/03/13
It's all gone very smoothly - I can't think how it could have been better - thanks!
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Got email asking alternative tel no as couldnt locate. Supplied this but no indication Had to rearrange delivery so two days wasted waiting.
06/03/13
No comment left by this customer.
06/03/13
Fab driver !
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
I was happy with the service and the price for the parcel delivery and will use the company again.Thankyou
06/03/13
There was some confusion over the parcel picked up because of the apparent delivery address on the paperwork, but it was eventually resolved
06/03/13
Everything ok, fast transaction. Many thanks
06/03/13
Late collection,late delivery,very hard communication wit customer support.Ill never work with you again
06/03/13
Our Response: I am sorry to read that and we will have a word with them.
No comment left by this customer.
06/03/13
Once again, no problems - brilliant courier driver
06/03/13
the delivery address had incomplete house number (even though the shipping label was correct) so the package could not be delivered
06/03/13
Cheap, reliable, quick (same-day pick up option) & easy.
06/03/13
No comment left by this customer.
06/03/13
very good, not to late, not to early, very good, will be using you again. thankyou
06/03/13
Great service,will use again,big thanks!
06/03/13
No comment left by this customer.
06/03/13
.
06/03/13
Very happy with service and would recommend 5 *****
06/03/13
And yet you just gave us 4* ;-)
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