We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,601 reviews.
Reliable but could do with cheaper prices if I use regularly as a loyal customer
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
Everything sorted in the right way. Thank you parcel monkey for another piece of good work
10/03/13
no suggestions
10/03/13
Excellent service.
10/03/13
Our Response: So it should have been 5 stars then........lol
All was excellent , collected at correct time and delivered
10/03/13
Booked Sunday evening for Tuesday pickup. Courier did not receive booking until Tuesday. Item not collected until Wednesday.
10/03/13
Our Response: I am sorry to read that but the information you have been told is incorrect. The order was sent to them on Monday and on behalf of the courier concerned please accept our apology for their error.
Item picked up and delivered quickly. Thanks
10/03/13
excellent service
10/03/13
Excellent service, hope to use your services again.
10/03/13
No comment left by this customer.
10/03/13
This is the first time I have used
10/03/13
Thank's very much for making your first booking with us.
Great service thank you.
10/03/13
No comment left by this customer.
10/03/13
Great service as always and the best prices too..keep it up!
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
you ve done very well. well pleased with your service. thanks you. keep up the good work.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
Very good service, convenient interface and competitive pricing. Well done!
10/03/13
It's great to see you are so pleased with our own International service :-)
Great Service, Prices & Reliability
10/03/13
No comment left by this customer.
10/03/13
Fantastic Service, Reccomend...
10/03/13
Thank you and it's great to see you will be recommending us.
Booked collection did not happen and no acknowledgement. Had to rebook a less convenient day and defeated the object of next day delivery
10/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Why try to improve something that works ok???
10/03/13
Item arrived damaged beyond economical repair. I will probably use ParcelMonkey again, but not the ParcelForce service.
10/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
The service was was very easy to use.
10/03/13
I found the service 100% perfect. I can't fault it in any way....I shall certainly use you again.....
10/03/13
Thank you very much.
parcel not collected on time, called company and got pushed around and lied to and cut off,
10/03/13
Our Response: On behalf of the courier company that you spoke to on the phone please accept our apologies for the way they treated you.
Collection good by friendly driver. I did not track but recipient told me it arrived next day .
10/03/13
Fantastic news!!
Efficient pickup. Why did it take two days to get there?
10/03/13
Excellent service, rapid delivery, will use again.
10/03/13
Previous experience here using CityLink have been whowfully bad but these couriers were good, Parcel Monky site is very very good and easy
10/03/13
brill
10/03/13
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