We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,859 reviews.
Painless transaction as usual, item collected and delivered in good order and in a reasonable time.
04/03/13
Our Response: So it should have been 5 stars then........lol
As always no problems
04/03/13
No comment left by this customer.
04/03/13
Very good service.Infact,based on that result,I recommended a friend.Intially,he had reservation but after his order he gave good comment.
04/03/13
Thank you and it's great to see you have been recommending us.
Excellent service. Sensible price. Quick and easy collection.Delivery on time A++
04/03/13
No comment left by this customer.
04/03/13
great collected on time delivered no problems
04/03/13
Excellent service - collected within timescales and arrived next day. Very happy
04/03/13
very good just one think deliver driver did not knock hard as we where in and he deliverd to next door who told him we where in but all good
04/03/13
Fast, efficient, very easy. Nothing more can really be said! Thank you.
04/03/13
We will not be using you again I'm sorry to say
04/03/13
Our Response: Why not please?
fast service, good value for money
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
It was a good overall service. It would have been better if you had provided any information on the charges to pay on arrival.
04/03/13
Good promt service
04/03/13
Excellent on collection, delivery and pricing.
04/03/13
No comment left by this customer.
04/03/13
3 collection
04/03/13
So cheap i couldnt belive it,parcel was picked up and deliverd to my address better than parcel force.I cant wait to use this servce again..
04/03/13
Thanks very much.
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
fantastic service everytime. will always use and have reccommended to friends
04/03/13
Thank you and it's great to see you have been recommending us.
.
04/03/13
Very pleased, very easy to use , fantastic service and quick delivery
04/03/13
The collection driver was rude & unhelpful. The online tracking took days to update. The delivery was 3 days late.
04/03/13
Our Response: I am sorry to read that and we will have a word with the courier concerned.
No comment left by this customer.
04/03/13
Item was both collected and delivered very quickly. A+ service thank you.
04/03/13
Very happy with the service. Thanks
04/03/13
Very helpful
04/03/13
No comment left by this customer.
04/03/13
No collection, driver didn't show up. Customer expecting parcel tomorrow has taken day off work to sign for it but will now not get it
04/03/13
I requested a collection on Thursday from yourselves and no one has turned up yet !!!! Far from happy with the service at the moment
04/03/13
Good pick up and with tracking helped to keep my customer informed on progress. Item delivered in good time.
04/03/13
You guys were simply perfect! Nothing to complain, both collection and delivery went as planned. Will definitely use again and recommend it!
04/03/13
I found the service very good.The pick up was after one pm ,so it was not straight forward but the parcel was here the next day a good job .
04/03/13
Very happy - the parcel arrived at its destination the next day and undamaged.
04/03/13
Delivery within 24 hours
04/03/13
easy to use service, will save you as a bookmark!
04/03/13
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