We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
05/03/13
THE ITEM WAS RECIVED WITHIN 5 DAYS INCLUDING A WEEKEND IN ONE PIECE FOR UNDER £30. EXCELLENT
05/03/13
Excellent, as always. Thank you.
05/03/13
Very good easy to use service thank you.
05/03/13
Excellent service much cheaper than others, parcel collected on the booked day, customers received parcels ontime, Just Great
05/03/13
ok
05/03/13
No comment left by this customer.
05/03/13
item arrived damage
05/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Cheapest rates, and best range of courier partners.
05/03/13
booked a 2 day delivery service and it has taken nearly a week to get to Austria via Germany, there are plenty of direct flights to Austria
05/03/13
No comment left by this customer.
05/03/13
as always a excellent service at a competitive price.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
Great service. Very happy! 1st time user and will definitely use again. Thank you
05/03/13
Thank's very much for making your first booking with us.
No comment left by this customer.
05/03/13
It would be best for me if I was advised of a pick up time. Even something like 8 am to 12 pm
05/03/13
No comment left by this customer.
05/03/13
Parcel has't arrived anywhere close to it's estimated delivery date.
05/03/13
good service will use again thanks
05/03/13
Good price. Site easy to use. Courier on time. Great service.
05/03/13
No comment left by this customer.
05/03/13
Missed a pick up and liked about there being no access! This wasted a day of my time waiting in for you, thanks!
05/03/13
Very straightforward and the parcel was collected when you said it would be!! Thank you.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
Later than 24hrs hours (by 3hrs) but good
05/03/13
Next day doesn't mean within 24 hours If you item is picked up at 9am it doesn't mean it will arrive by 9am the following day.
Parcels collected on day requested.
05/03/13
All the process was very clear and no problem with pickup. Will use your service again.
05/03/13
Our Response: So it should have been 5 stars then........lol
good
05/03/13
very pleased with your service so easy and arrived in good time
05/03/13
No comment left by this customer.
05/03/13
all great. thanks
05/03/13
no comment
05/03/13
no comment
05/03/13
I was concerned as I had read some unfavourable comments but was delighted with the service. Thanks A ++
05/03/13
And a big thank you for booking with us :-)
Very reliable
05/03/13
why dont you include MORE postoffice for alternative citylnk are cheap but service rough on parcels.
05/03/13
No comment left by this customer.
05/03/13
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