We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
No comment left by this customer.
08/03/13
I was not happy with the service, I payed good money for next day delivery and the item was two days late! nor email or phone calls to expla
08/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
all as expected, thank you
08/03/13
No comment left by this customer.
08/03/13
PICK UP AND DELIVERY ON TIME EXCELLENT
08/03/13
Great service...
08/03/13
great
08/03/13
still can't fault the service keep it up !!!
08/03/13
No comment left by this customer.
08/03/13
good
08/03/13
No comment left by this customer.
08/03/13
very good service as always
08/03/13
Excellent service as usual. Collection and delivery both carried out safely and on time
08/03/13
No comment left by this customer.
08/03/13
No comment left by this customer.
08/03/13
Great service reasonably priced very satisfied
08/03/13
No need excellent
08/03/13
Fast, reliable and efficient service with no hassle and on the spot invoice.
08/03/13
No comment left by this customer.
08/03/13
No comment left by this customer.
08/03/13
No comment left by this customer.
08/03/13
There was some minor damage to paintwork on item. I appreciate item was heavy and awkward. Item must have fallen in transit
08/03/13
prompt service on pick up
08/03/13
No comment left by this customer.
08/03/13
superb service . easy to use .would definitely use again
08/03/13
No comment left by this customer.
08/03/13
Very impressive service
08/03/13
Very impressed with speed of collection and delivery.
08/03/13
Courier failed to deliver the parcel claiming the person was not in. They did not leave a card to say they had called. person was there
08/03/13
Service was good but could be even better if customer could have a rough idea of collection time. Even am or pm pick up would help.
08/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
stop taking two payments and deliver on time
08/03/13
I use them all the time, City link next day delivery fully tracked, you can't beat it, i have tried others, just not the same, great value.
08/03/13
Thank you very much.
No comment left by this customer.
08/03/13
great service
07/03/13
simple,easy service.one thing I'd say:could be good if courier could carry a shipment label with him,since sometimes senders want less hassl
07/03/13
no comment
07/03/13
no comment
07/03/13
no comment
07/03/13
Again, another fabulous service, many thanks xxx
07/03/13
And a big thank you for booking with us :-)
no complaints good service
07/03/13
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