We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Fast efficient service
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
You increased your prices by 50%. This has obviously affected my customer opinion. If you do not believe me look at my invoices.
05/03/13
Our Response: But you are still sending a bunk bed at a very cheap price :-)
Great service as always
05/03/13
good service
05/03/13
Cheep and quick, thank you
05/03/13
Simple, fast and efficient. Would definitely recommend.
05/03/13
Thank you very much.
Prompt pickup and delivery Thanks
05/03/13
good
05/03/13
No comment left by this customer.
05/03/13
great service,first time ever to use courier. was a bit worried at first, but everything was just so easy to do.just about to use you again.
05/03/13
Collected on time as per booking.
05/03/13
Easy to book and track. Excellent service and great value for money.
05/03/13
The parcel was delivered safely and speedily to Hong Kong. Many Thanks.
05/03/13
No comment left by this customer.
05/03/13
Very good, cannot fault. A+++
05/03/13
Always good! On Time! Always good Value.
05/03/13
Incompetent service,3 days to collect a next day collection and delivery. Driver lied twice about attempt to collect twice. ( CCTV)
05/03/13
Our Response: Please accept our apologies for this. Rest assured we will speak to the courier concerned.
No issues, driver turned up as arranged and was very helpful
05/03/13
No comment left by this customer.
05/03/13
parcel monkey are best company what i ever work with ....
05/03/13
Excellent service
05/03/13
Good service. Will def use parcel monkey again
05/03/13
No comment left by this customer.
05/03/13
great value service
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
easy to use service. Parcel collected as expected.
05/03/13
very fast delivering
05/03/13
good service although it would be much improved by being able to predict (even am or pm) collection time.
05/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
Grerat price - parcel delivered on time and in perfect condition
05/03/13
Great service. Cant praise you guys enough!
05/03/13
No comment left by this customer.
05/03/13
excellent service
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
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