We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,613 reviews.
Easy to use website with clear instructions, and the courier arrived for collection right on time.
21/04/13
No comment left by this customer.
21/04/13
It took you give days to deliver a next day parcel and the tracking information didn't work either
21/04/13
No comment left by this customer.
21/04/13
No comment left by this customer.
21/04/13
No comment left by this customer.
21/04/13
AM or PM collection times
21/04/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Very convenient, simple interface, I'll certainly be using you again!
21/04/13
No comment left by this customer.
21/04/13
no complaints from customer so none from me
21/04/13
change pick up times so you dont have to wait in all day, say between 8am and 1pm and between 1pm and 6pm
21/04/13
You guys are great. Thank you.
21/04/13
Excellent service.
21/04/13
No problems at all, did exactly what it said on the tin!!!!
21/04/13
Great service again thanks
21/04/13
Collected and delivered on time again, well recommended.
21/04/13
Thank you and it's great to see you will be recommending us.
no comment
21/04/13
Excellent service highly recommended.
21/04/13
excellent as usual.
21/04/13
no comment
21/04/13
Good value, good communication, collected as required.
21/04/13
excellent service
21/04/13
Superb, friendly collection and super fast and safe delivery.
21/04/13
Excellent service on all accounts would use again!
21/04/13
No comment left by this customer.
21/04/13
Change nothing, works brilliantly!
21/04/13
Brilliant service. Fast and efficient. Have used a lot now and never let me down
21/04/13
No comment left by this customer.
21/04/13
excellent !!!!!!!!!!!!!!!!!!!!!!!!!
21/04/13
Great service as always
21/04/13
all great according to a given time frame -thank you
21/04/13
Great service - same day pickup -' so easy
21/04/13
No comment left by this customer.
21/04/13
Brilliant Service!
21/04/13
It would be helpful to supply contact details so I don't have to wait in all day but apart from that very good
21/04/13
delivered newcastle frm south coast within 24hrs at a v good rate without probs
21/04/13
Fantastic news, Thank you very much.
delivery was fine by citylink - did what they said they would
21/04/13
It would have been much easier if the tail lift on the wagon that collected had been working
21/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
21/04/13
Great service keep it up
21/04/13
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