We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,875 reviews.
perfect service well done
15/04/13
Excellent service as always
15/04/13
No comment left by this customer.
15/04/13
Collected from UK, delivered to USA, no delay, reasonable price. Thanks
15/04/13
5 days later and I still have no idea if they collected it never mind the fact it isn't here!
15/04/13
No comment left by this customer.
15/04/13
great and helpful driver in my area E13, thanks driver and parcel monkey
15/04/13
Excellent service
15/04/13
Would use more if I cd specify before 4pm pick up as my supplier closes then. Wd be prepared to pay extra but that option not offered
15/04/13
No problems and a decent price.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Collection was timely, but for sameday delivery there should be a delivery confirmation
15/04/13
Great service on my 1st time. Will use this service again in future. Thank you
15/04/13
No comment left by this customer.
15/04/13
Good service, as usual. Thank you.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
excellent service. could do with being able to leave parcels for collections in a safe place, leaving a message for driver when you order
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
easy peazy
15/04/13
I was happy with the service but I was under the impression it was the next day delivery when it was actually 48hrs
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Parcel left outside in rain and ruined
15/04/13
Nothing to complain about, you did what you said you'd do.
15/04/13
Would be great to be able to talk to a person before booking. Eg want to do a single collection multi destination. How?
15/04/13
no improvements necessary....
15/04/13
No comment left by this customer.
15/04/13
Everything worked smoothly so nothing needs improving!
15/04/13
I have used your service several times and it always worked really great!
15/04/13
Excellent agian. Thank you.
15/04/13
Left the parcel outside for collection and the agent left the receipt stuck to the door, which was perfect.
15/04/13
No comment left by this customer.
15/04/13
Products damaged when parcel well packaged and fragile stated on the box, would not recieve refund from driver!!!!
15/04/13
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