We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
I found it hard to follow the tracking notes. It would be useful to include geo locations as 'gateway' and 'sort facility' aren't clear
01/05/13
No problems, collected and delivered when it should have been and undamaged, not bad for a plastic model kit to Italy
01/05/13
Does what it says on the tin
01/05/13
delivery worked very well, and customer was pleased
01/05/13
This is the first time I have used your service and I found it very easy to use, Thank you
01/05/13
spot on
01/05/13
simple, good value, great service
01/05/13
Easy to book and no problems
01/05/13
No comment left by this customer.
01/05/13
nice friendly collection representative
01/05/13
Great Service
01/05/13
No comment left by this customer.
01/05/13
No comment left by this customer.
01/05/13
No comment left by this customer.
01/05/13
No comment left by this customer.
01/05/13
Parcel collected & delivered on time. Common sense pricing- what more can you ask?!
01/05/13
No comment left by this customer.
01/05/13
very good.
01/05/13
No comment left by this customer.
01/05/13
Courier didn't turn up. Link on website to telephone didn't work. Turned up next day but falsified collection time on paperwork.
01/05/13
Excellent service,Thankyou.
01/05/13
Great service. Very fast. Friendly driver. A++++++++++++++++
01/05/13
Courier turned up a day late after chasing them 3 times
01/05/13
The courier driver was friendly & gorgeous!! Your service was A1,my 1st order...perfect,will recommend & use you again BRILLIANT thank you!!
01/05/13
Absolutely brilliant, 100% satisfied with your service, 2 packages each 9 kg collected one day delivered next day. Will definitely use again
01/05/13
no comment
01/05/13
no comment
01/05/13
Amazing service yet again, well done parcel monkey A1 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
30/04/13
no comment
30/04/13
It would be great to get an approximate time but other than that fab service
30/04/13
no comment
30/04/13
Excellent service
30/04/13
Still haven't got my parcel as the courier insists on delivering late at night!
30/04/13
Swift reliable prompt service as per usual - keep up the good work!
30/04/13
no comment
30/04/13
excellent and efficient service easy to use a pleasurable experience
30/04/13
More accurate pick up time or texts giving slot time so don't have to stay in all day
30/04/13
Waited whole day until 4pm within 10 yds of buzzer before finding pickup missed at noon. Had to deliver to depot 12 miles away. Silent bell!
30/04/13
Courier turned up to collect a day late! Wasted a day waiting in for them. Had to deliver to their depot myself. Not good enough!
30/04/13
No comment left by this customer.
30/04/13
