We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,875 reviews.
All delivered safe and undamaged. Thanks for your service.
16/04/13
great service, fast delivery
16/04/13
No comment left by this customer.
16/04/13
It would be useful to receive a text to confirm when the package had been delivered.
16/04/13
I waited in all Thursday. The Night Freight Courier didn't turn up. The telephone comm. with their office was poor. They picked up +36hrs l8
16/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
good pick up arrangment with city link thankyou would like to see better price for goods up to 5-10 kg as some other parcel firms
16/04/13
No comment left by this customer.
16/04/13
No comment left by this customer.
16/04/13
Very happy indeed. Thanks again for your great service
16/04/13
No comment left by this customer.
16/04/13
Collections were on time and delivered on time
16/04/13
delivery drivers dont pick up when tHey r ment to. drivers are attempting deliverys but not leaving a card so no one even knows they hav bin
16/04/13
Excellent . Keep up the good work
16/04/13
We will always try our very best.
No comment left by this customer.
16/04/13
No comment left by this customer.
16/04/13
No comment left by this customer.
16/04/13
No comment left by this customer.
16/04/13
Goods picked up next day.
16/04/13
No comment left by this customer.
15/04/13
super fast pick up great price and all signed for at your door is the good only down side doing my own ticket printing yourself a option?
15/04/13
No comment left by this customer.
15/04/13
My mobile phone no got attached to the receiver's address and I couldn't amend it to add his which was annoying. Great service, that apart
15/04/13
Brilliant-courier came as arranged very easy to use!
15/04/13
No comment left by this customer.
15/04/13
very good,,,thank you,
15/04/13
Reasonable price, delivery company collected and delivered as required. Thank you! :)
15/04/13
And a big thank you to you too ;-)
Parcelforce never again. Inefficient, unreliable, untruthful. Drivers dont carry mobile phones. Please contact me for more details.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
arrived in 3 days excellent
15/04/13
Very happy just think should be a phone number to ring for Queries
15/04/13
No comment left by this customer.
15/04/13
all is good, thanks.
15/04/13
simple, smooth excellent no fuss service 100%!
15/04/13
No comment left by this customer.
15/04/13
very good and saved alot of cash
15/04/13
Great service
15/04/13
The service was very good, but it would be better if we knew an approximate time for pick-up during the day. eg. am or pm.
15/04/13
It would be good to have an am or pm slot.
15/04/13
Excellent service. Very easy to deat with. Will never use royal mail again !
15/04/13
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