We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Very fast collection and delivery. Driver was friendly and polite
03/05/13
No comment left by this customer.
03/05/13
Simple efficient service
03/05/13
great service, good price will use again.
03/05/13
Great prices, good service, consistent reliability... I will be back!
03/05/13
Thank you for the collection this week, at which you also collected a parcel that should have been collected in December 2012 but which was
03/05/13
I AM DELIGHTED THAT TO SAY THAT PARCEL MONKEY IS BRILLIANT,THANK YOU.
03/05/13
Not as good as normal
03/05/13
Thanks it went very well and was collected quickly and delivered on time.
03/05/13
Carton picked up when stated & safely delivered on time to a very pleased buyer. Thanks will recomend your services.
03/05/13
I booked it, courier collected it and delivered it Satisfactory service.
03/05/13
booked collection week ago, still got my parcel here. impossible to contact, impossible to rebook collection. never use again.
03/05/13
was perfect, no complaints... even though i had a strange shaped box to transport it was ok so thankyou
03/05/13
driver did not know had to pick parcel up, just drop bag off. and asked ME what he had to do with it. didnt have a clue!!
03/05/13
No comment left by this customer.
03/05/13
Excellent service. The only further request would be to state a rough time, e.g. AM or PM, or a time frame, that the pick up will occur.
03/05/13
Quicker download of parcel labels would be useful.
03/05/13
No comment left by this customer.
03/05/13
fantastic service as usual, many thanks will always use you.
03/05/13
No tracking provided and no answer as to arrival
03/05/13
fast correct i am satisfied
03/05/13
Okay
03/05/13
Great service, no problems at all with pick up and delivery, and very reasonably priced too! Will definitely use again.
03/05/13
No comment left by this customer.
03/05/13
good painfree service,recommended
03/05/13
No comment left by this customer.
03/05/13
Very bad. Item stuck at custom , made to do the same invoice again, they lost invoice. Still awaiting response been 10 days . Unprofessional
03/05/13
Excellent service. If you could narrow down the time slot for collection just to am or pm that would be useful
03/05/13
No comment left by this customer.
03/05/13
It was very good many thanks
03/05/13
No comment left by this customer.
03/05/13
No comment left by this customer.
02/05/13
Excellent this time many thanks
02/05/13
All went to plan!
02/05/13
Happy with the service. Thanks!
02/05/13
Great service, easy to complete online
02/05/13
No comment left by this customer.
02/05/13
Near perfect delivery, 1 drawback, item was picked up a day late, this does not effect us, but customers waiting in, yea i could imagine.
02/05/13
No comment left by this customer.
02/05/13
A great parcel delivery company good people to deal with++++++++
02/05/13
