We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
Easy to use
16/07/13
Instant availability of the shipping label would be an improvement, other carriers do it!
16/07/13
I always use parcel monkey because it always works for me.
16/07/13
Great Service, thank you.
16/07/13
Parcel not arrived after 7 days, not trackable after 24 hours. "Arrived in destination country" 1oth July, since then zilch
16/07/13
Easy process. Picked up and dropped off as expected. Great stuff!
16/07/13
Very good service would use again
16/07/13
Great service !!!! Highly reccomended!
16/07/13
no comment
16/07/13
Very easy to post excellent service
16/07/13
Another spot-on reliable delivery !
16/07/13
No comment left by this customer.
16/07/13
excellent service, after two destroyed parcels by DHL I trusted Parcel Monkey-was worth it! on time, goods in one piece, affordable. thanks!
16/07/13
i received an email on morning of collection saying I need to provide an address label but when courier collected parcel I didn't need to?.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Very easy to book online and parcel was collected on desired day and delivered next day - very pleased with service.
15/07/13
No comment left by this customer.
15/07/13
Paid for tracking but tracking wasn't available?
15/07/13
No comment left by this customer.
15/07/13
Get rid of Night Freight! They left the parcel outside the customers house (on the main road) without even knocking to see if anyone was in!
15/07/13
As always, top job, keep it up. Thanks
15/07/13
Excellent service providing reliability flexibility and fantastic value for money.Well done parcel monkey!!!!!!
15/07/13
Excellent service I have recommended it to lots of people.
15/07/13
Excellent service, never use anyone else
15/07/13
no comment
15/07/13
no comment
15/07/13
delivered quickly. no problems
15/07/13
Excellent service and price as always
15/07/13
no comment
15/07/13
no comment
15/07/13
It would be nice to have a time within an hour for collection. I couldn't go out cause i was waiting for you. But still a very good service
15/07/13
Very good, will possibly use you again!
15/07/13
No comment left by this customer.
15/07/13
Good service but being able to choose am or PM collection would be even better, even for an extra couple of quid.
15/07/13
very good'
15/07/13
Fantastic, friendly service. Have recommended to all my family and friends.
15/07/13
The service was excellent. The only improvement would be to provide a narrower collection 'window' than one day.
15/07/13
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