We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,922 reviews.
Excellent service again and again.
09/07/13
no comment
09/07/13
Picked up as stated and delivered to my customer. Many thanks.
09/07/13
All went smoothly, my customer that I delivered to was happy. Best pricing around, will definitely use again.
09/07/13
on the ball
09/07/13
no comment
09/07/13
quick and easy to order and pay.
09/07/13
Still working well.Long may it continue.
09/07/13
Fantastic Service...will be using your services again in very near future...thank you
09/07/13
My parcel was left out the previous Friday for collection and it was not. I then had to rearrange and it was collected yesterday.
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
no comment
09/07/13
no comment
09/07/13
a morning or afternoon collection option would be brill !
09/07/13
The pick up and delivery where perfect you just need to improve tracking as you can't track parcels from nightfreight but still amazing site
09/07/13
Only thing to make better would be a more specific pick up time not just between 8am-6pm.
09/07/13
No comment left by this customer.
09/07/13
Picked up when promised. Delivered quickly. Thanks
09/07/13
Excellent. Keep up the good work !
09/07/13
No comment left by this customer.
09/07/13
Easy to book, good communication - Collected on day arranged - fuss free - delivered to recipient in excellent condition - top marks.!!
09/07/13
brilliant job will use again and recommend to friends
09/07/13
A time slot for collection would be much better
09/07/13
No comment left by this customer.
09/07/13
Very good service. item collected and delivery as requested. very pleased and would use again
09/07/13
good
09/07/13
Parcel recepient claimed goods damaged in transit. Photographs sent to me were not clear so I refunded £25 as a gesture of goodwill.
08/07/13
Nothing could improve your service! It's good enough!
08/07/13
no problems!
08/07/13
No comment left by this customer.
08/07/13
No comment left by this customer.
08/07/13
No comment left by this customer.
08/07/13
Excellent service at a great price. Once or twice has been some confusion with the labelling and addressing systems
08/07/13
Great tool to be able to find lowest package charges for courier of an item. All went smoothly. Thanks
08/07/13
Very good
08/07/13
A****************************
08/07/13
Great service again, Thanks
08/07/13
I have had no correspondence whatsoever ...parcel hasn't arrived. Returned to sender but I've had no confirmation of anything! I
08/07/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
