We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Nothing to complain about - so nothing to add!
16/07/13
It wasn't (initially) clear that the price didnt include VAT, perhaps this should be made more obvious...
16/07/13
would be nice to know what time courier is coming! otherwise excellent.
16/07/13
Can;t think of anything. Parcel was collected when it was arranged and as far as I know it has arrived.
16/07/13
excellent service...
16/07/13
No comment left by this customer.
16/07/13
The parcel has not arrived yet. So, you cannot claim 1-2 working days delivery. The courier did not know that he has to give me a label.
16/07/13
2 boxes of empty bottles 11 smashed in transit. ParcelForce del boxes to me undamaged in UK
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Faultless. Best price, pick up as expected & great communications. Will use again.
16/07/13
No comment left by this customer.
16/07/13
Great Service very happy....thanks
16/07/13
good first impression
16/07/13
No comment left by this customer.
16/07/13
Very easy,quick and smooth.Will definately use you again :)
16/07/13
No comment left by this customer.
16/07/13
you don't have a helpline number and you don't reply to emails about lost items. never again.
16/07/13
great servive, great value, thank you
16/07/13
Brilliant as always!
16/07/13
no comment
16/07/13
no comment
16/07/13
no comment
16/07/13
Collection on time
16/07/13
no comment
16/07/13
no comment
16/07/13
no comment
16/07/13
Perfect service, no issues at all.
16/07/13
It would be really helpful if you could put the recipients name and postcode in the email for the shipping label
16/07/13
Parcel was never collected and getting a responce as to why looking like being equally slow...'you pay peanuts you get monkeys'
16/07/13
excellent, seamless process, cannot pick fault
16/07/13
Parcelforce stick on an added charge a month after delivery and you pas it on, without question. They measured wrong. Never use you again.
16/07/13
easy to track on the system , all deliveries have been made with no damages
16/07/13
No comment left by this customer.
16/07/13
I couldn't pay via your direct payment service and had to use PayPal (which I hadn't originally seen)...no drama, just frustrating.
16/07/13
No comment left by this customer.
16/07/13
no comment
16/07/13
After a very bad experience with My Hermes tried yourselves - went off without a hitch - fantastic!
16/07/13
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