We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
Did what I needed.
01/09/13
no comment
01/09/13
picked up a day later then planned, I was happy because I didn't need my Parcel immediately.
01/09/13
no comment
01/09/13
No problems driver brought a bag, the only thing is i had no contact from del firm until they arrived at door, a text would help.
01/09/13
Sadly the parcel was collected a day late, therefore so was the delivery. Poor communication added to the problem.
01/09/13
Excellent service! My fragile item arrived safely. Thank you
01/09/13
As always brilliant service thanks
01/09/13
no comment
01/09/13
Box arrived damaged with pieces of Lego left loose on her doorstep.. Customer accepted it but was disappointed.
01/09/13
Meant to be next day but not picked up on time, day late. Tracking is useless and gives no info. Total **** unlikely to use again
01/09/13
Fantastic service
01/09/13
Delighted with Parcel Monkey service. UK to Luxembourg within 3 days, Also unbeatable bargain shipping price. I will use again for sure!
01/09/13
The driver was polite. it was a pleasure doing business, with you.
01/09/13
no comment
01/09/13
no comment
01/09/13
Very good service, prompt and efficient. The parcel was delivered on time and with great speed. Thanks.
01/09/13
no comment
01/09/13
Prompt collection, speedy delivery in excellent condition. Thanks!
01/09/13
no comment
01/09/13
Spot on Will defo use again
01/09/13
no comment
01/09/13
no comment
01/09/13
excellent thanks
01/09/13
no comment
01/09/13
A text or call with some short notice of collection would be very useful. This would prevent a busy mum such as myself waiting in. Thanks.
01/09/13
My parcel was 3 days late for collection !
01/09/13
Great service. One point - it would be good to know when the courier will arrive, within a 2 hour window.
01/09/13
Excellent service as normal.
01/09/13
Excellent as usual!
01/09/13
due for collection 27/8, not collected, phoned said to be collected 28/8 no collection rang again told 29/8 no collection,rang again 30/8
01/09/13
thanks pleasant, fast service and cheaper then elswhere
01/09/13
It s
01/09/13
very much happy with the service
01/09/13
an excellant service both parcels delivered on time
01/09/13
Did not turn up to collect on the day arranged and I had to call them to get in on the system - Overall 2/10
01/09/13
I paid extra for delivery Wednesday and it didn't arrive until midday thursday. I believe this qualifies for a full refund under your terms.
01/09/13
no comment
01/09/13
Satisfactory service
01/09/13
quick, efficient. if u could update the new tracking number automatically for international deliveries, that would be excellent.
01/09/13
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