We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
The parcel originally came back from the US DESPITE being addressed sufficiently
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
Very easy and efficient. Thanks.
12/09/13
Received in time and a perfect condition. Thanks!
12/09/13
This was not delivered next day as indicated when booking the service
12/09/13
YOU SHOULD NOT ADVERTISE DX FREIGHT AS A 24 HRS SERVICE THEY CANNOT MEET THIS. ASSOCIATION WITH A POOR COURIER IS GOING TO AFFECT YOUR BRAND
12/09/13
good service, affordable and convenient
12/09/13
DREADFUL SERVICE - WOULD NOT USE AGAIN
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
Fast service - and very reasonable carriage and additional insurance rates - Top Notch service!!
12/09/13
1st time user. Excellent easy to use service. collected and delivered as described. Would use again.
12/09/13
Very good service, came when expected.
12/09/13
to know a pick up time would be helpful
12/09/13
cheapest price I found through my searches and easy to arrange pick up
12/09/13
Parcels delivered 2 days late with Courier. Customer not ordering from me anymoree because of this.
12/09/13
Our parcel was delivered to China within 3 working days which was fantastic
12/09/13
No comment left by this customer.
12/09/13
better explanation of customs export forms
12/09/13
No comment left by this customer.
12/09/13
Failed to deliver at the first attemp without any phone calls, didn't inform the 24-hour reception desk, successfully delivered at the end.
12/09/13
5 STAR SERVICE ,WILL DEFINATELY USE YOU AGAIN.VERY IMPRESSED.
12/09/13
no comment
12/09/13
no comment
12/09/13
Quick pick up and delivery really pleased
12/09/13
Excellent easy service could ask for better
12/09/13
no comment
12/09/13
no comment
12/09/13
no comment
12/09/13
Use this company all the time. Always pick up on time and deliver quickly
12/09/13
no comment
12/09/13
Parcelforce put wrong house number on my parcel, even tho i put it correct on parcelmonkey site, i checked. so its parcelforce to blame.
12/09/13
To come on the date that was planned would be a good start.!
11/09/13
Shipping Labels take too long to come through , other than that 10/10
11/09/13
always awkward when i send to iRELAND as form asks for a postcode when they don't have one so have to put my own in and black it out!
11/09/13
Collected before lunch in Scotland and received in England less than 24 hrs later. Excellent Service throughout. I will use again definately
11/09/13
no comment
11/09/13
Just great, value for money and easy to sort out. Many thanks
11/09/13
this was the first time i have used you and i was very impressed; i would have like an expected date of delivery which was fast
11/09/13
