We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,978 reviews.
Very pleased with your service The gentleman who picked up the parcel was very polite and help full would use your services again Thank you/
22/08/13
Brilliant news!!
Fabulous efficient service as always
22/08/13
need to be able to brop off patcels ar parcee force depot insteed of having to wait in all day for collection
22/08/13
You can with our ParcelForce domestic bookings and we hope to bring you an International solution very soon too.
Slow! Sent an email in morning saying you'd collect but no one turned up. Still not delivered now!
22/08/13
Our Response: Sorry to read the collection was delayed and in regards to the delivery the tracking shows: 22nd August 2013 @ 12:35 Nobody available when we tried to deliver. A card has been left
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
great, picked up and arrived on time...everything went very smoothly
22/08/13
No complaints as usual
22/08/13
Fantastic.
easy to use website and excellent service Thank you
22/08/13
A great service, especially as I had a large awkward parcel going to Australia ! Great price too. Highly recommended
22/08/13
It's great to see you are so pleased with our own International service :-)
When arranging collection from a private address, it was unclear to me whether a printed label was needed or not. I wasn't as it turned out.
22/08/13
You should always apply any labels we email you to your items to avoid confusion.
Brilliant as always
22/08/13
a great service thanks,very painless to use.
22/08/13
Fantastic as always :o) Thank you very much X
22/08/13
And a big thank you to you too ;-) X
Brilliant service again :D
22/08/13
:D
Parcel collected on date requested and delivered a couple of days later.
22/08/13
No comment left by this customer.
22/08/13
Driver came on time and the tracking excellent drop of timing first class. Thank you!
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
Prompt and very pleasant driver
22/08/13
Nice easy smooth transaction as always, very cheap prices, a job well done! Thanks Parcel Monkey
22/08/13
And a big thank you for booking with us :-)
Easy transaction with no problems
22/08/13
excellent!!!! Very pleased!!!
22/08/13
very good, no problems, would help if pickup stated if its am or pm collection. 100% happy
22/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
22/08/13
Give loyal customers bonuses
22/08/13
No comment left by this customer.
22/08/13
Parcel was sent quickly and with no damage. Excellent service will use again.
22/08/13
Posted Friday and arrived first thing on Monday morning, in good order and undamaged.
22/08/13
First time to use and deffinately not the last ! Excellent Service
22/08/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
22/08/13
east to use and good service
22/08/13
Sent a parcel and every item was broken. Not happy
22/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
You failed to another courier even when you said you had collected it. I would like a full refund but reading your reviews
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
good service,recommended
22/08/13
Fantastic news, Thank you very much.
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