We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,061 reviews.
good service
17/09/13
I was a bit worried because of reading negative comments. However, the parcel was collected directly by Parcelforce and delivered on time.
17/09/13
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17/09/13
Service was excellent for finding the cheapest courier service for particular packages.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Courier arrived quickly, client was pleased with timely delivery. Thank you.
17/09/13
EXCELLENT SERVICE AS ALWAYS
17/09/13
Super ta!
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
You added the weight to my parcel 2x more than its real weight and charged me additional fee! I' m writing a complain!
17/09/13
Our Response: If you were additionally charged this is based on evidence provided from the courier concerned.
the goods arrived damaged and we have to send replacement, so we would like to claim on your insurance, please get in contact
17/09/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
17/09/13
Fast, easy and cheap !
17/09/13
good
17/09/13
waited in all day then got an email at 5 sayong id missed collection.
17/09/13
You look after us well. City Link are excellent
17/09/13
Great service as always but get the insurance cheaper
17/09/13
I love using parcelmonkey and have never been disappointed by their services.
17/09/13
Website, service,price options, collection, delivery: why go anywhere else?
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Whole process was straightforward, collected as booked and received at the destination on time
17/09/13
Cheapest Option best Sevice .... Perfect Again !!!!
17/09/13
First time used, very good service and great price :)
17/09/13
No comment left by this customer.
17/09/13
Great service thank you again parcel monkey
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
no comment
17/09/13
no comment
17/09/13
You charged me for a package that was never picked up by Courier?
17/09/13
Excellent, 1st Class reliable service. You haven't let me down yet.
17/09/13
Service was Amazing, would defiantly suggest to friends and family.
16/09/13
no comment
16/09/13
Item collected friday- arrived Monday. Cant say fairer
16/09/13
no comment
16/09/13
