We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,978 reviews.
would be useful if the times that pick up will be i.e. 8am to 6pm were displayed before you complete your payment etc?
29/08/13
Nightfreight came fast however the took a few days to ship, little expencive, still got there so cant complain, thank you for smooth service
29/08/13
fast service no hassle easy to deal with
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
Failed to pick up my parcel twice, with no actual detailed explanation why!.
29/08/13
No comment left by this customer.
29/08/13
Second time ive tried to deliver and it hasnt reached client please call memon 07922 848 654
29/08/13
Nice early collection time. Most appreciated. Thank you
29/08/13
excellent service, delivered on time, very accurate, A++++++++++++++++++
29/08/13
No comment left by this customer.
29/08/13
phone line would be helpfull so problems can be sorted out when needed.i attempted to use Courier realised they are a waste of time
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
you did good guys like you do everytime.
29/08/13
easy to use, emailing the user tracking statuses would be a nice addition if possible
29/08/13
Great service! Recommend
29/08/13
Excellent work. Good collection and speedy delivery. Keep it up !
29/08/13
very good service.
29/08/13
would like an estimated collection time from courier to prevent waiting in all day
29/08/13
Thank you - I have one very happy son in Australia and didn't take long to receive it - fab service
29/08/13
This is my third time using Parcel Monkey and the customer service is responsive and helpful and they collect and deliver on time.
29/08/13
very good, no let downs ,you leave the post office way behind
29/08/13
I had no problems at all. The prices were excellent and tracking was a big plus for me. I will use ParcelMonkey again.
29/08/13
Excellent service another parcel delivered without any problems and in record time many many thanks
29/08/13
great service again
29/08/13
No comment left by this customer.
29/08/13
Not collected, as driver didn't read a note on door as to where items for collection had been left. Just took a photo. very poor service
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
Very impresed by speed of delivery
29/08/13
21st AUG ORDERED-27th AUG DRIVER IS ON THE ROAD-22nd AUG COLLECTED-22nd AUG AWAITING FIRST DELIVERY ? IN 2 HOURS-27th AUG DELIVERED ??? HOW
29/08/13
No comment left by this customer.
29/08/13
Some confusion since the driver refused to sign the form that I was told to printout for him - "we are told not to sign anything"
29/08/13
No card left telling the customer who he had left them with, my customer had to go knocking on doors to find out
29/08/13
brilliant as always.
29/08/13
No comment left by this customer.
29/08/13
The collection and delivery company did not collect the item on the designated day off collection.
29/08/13
Fast an cheap but your not well know
29/08/13
No comment left by this customer.
29/08/13
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