We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,978 reviews.
The service was very poor; when i had an issue regarding a parcel that was not collected i received little if any help and very unapologetic
28/08/13
Very good
28/08/13
The courier was very helpful
28/08/13
No comment left by this customer.
28/08/13
Need more communication as to delivery of package, Nightfreight would have left it outside my front door all day if not for neighbours!
28/08/13
The item was collected and delivered as promised.
28/08/13
thank you
28/08/13
Thanks
28/08/13
No comment left by this customer.
28/08/13
No comment left by this customer.
28/08/13
Parcel Monkey is quick & easy to use but citylink is rubbish & I can't make buyers pay the higher prices. please sort a deal with interlink
28/08/13
Very easy to carry out . Thank you. Will use you again.
28/08/13
Very good
28/08/13
brill
28/08/13
item was never collected by Courier, claimed they tried - they didnt. difficult to find out whomand jow to get a refund. more things too..
28/08/13
I want to know whether my collection will be AM or PM and for the driver to call me if he can't find the package in the first 5 seconds
28/08/13
no comment
28/08/13
As always , collects when they say, tracked at all times very happy. Will use again definitely.
28/08/13
no comment
27/08/13
no comment
27/08/13
no comment
27/08/13
Great service but was charged for useing paypal when paypal state that you can not be charged for useing its service
27/08/13
no comment
27/08/13
Very good. Maybe slightly more specific pick up time, like morning or afternoon.
27/08/13
collected and delivered as ordered, thank you.
27/08/13
Collected & delivered as expected
27/08/13
no comment
27/08/13
no comment
27/08/13
Excellent service all round. Good price and fast delivery. Would have preferred a time slot for collection rather than a day.
27/08/13
good
27/08/13
very Good Service, will use regular!
27/08/13
excellent very pleased
27/08/13
Pick up straightforward, speedy delivery. Arrived in Australia in 4 days. Half the price of the Post office too!! Excellent
27/08/13
no comment
27/08/13
no comment
27/08/13
Excellent service
27/08/13
I would prefer to have a kitty instead of having to pay by credit card every time. P2G has one and gives a 5% discount.
27/08/13
While delivery was reasonably quick website tracking numbers very slow to update. For example 3 items showing as waiting for delivery
27/08/13
No comment left by this customer.
27/08/13
No comment left by this customer.
27/08/13
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