We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
i had to call citylink 5 times my parcel did not get picked up untill almost 7 pm
31/08/13
no comment
31/08/13
OK in the end but Friday not collected then your system re-booked collection for Bank Hol Monday! Citylink came Tues & delivered ok
31/08/13
No :)
31/08/13
no comment
31/08/13
Reliable and reasonable.
31/08/13
Totaly reliable, will continue to use.
31/08/13
no comment
31/08/13
All emails you sent me took a day to arrive
31/08/13
Parcel was collected on time service was as expected
31/08/13
Easy to use service. Printed address label available immediately. Parcel collected on time and delivered within 24 hours. Couldn't be better
31/08/13
collected as required thanks
31/08/13
Perfect!!! Thank you
31/08/13
no comment
31/08/13
no comment
31/08/13
no comment
31/08/13
You turned up a day late to collect and I lost a days work plus the two other parties a day late,so not very happy with the service
30/08/13
no comment
30/08/13
a+
30/08/13
no comment
30/08/13
Excellent servoce
30/08/13
no comment
30/08/13
no comment
30/08/13
Great service
30/08/13
I booked a next day parcel on friday, I had no noification that the parcel was to be picked up on tuesday. The parcel was
30/08/13
easy to use, no problems encountered, would definately use again
30/08/13
I have nothing but praise for your excellent service and the cheerful delivery, thank you
30/08/13
Usual good service would recommend
30/08/13
Important customer / Delivery was late !! Collected 23rd Delivered 28th.
30/08/13
Very easy
30/08/13
Good service. Thanks
30/08/13
Great service. Thanks
30/08/13
1st class item arrived next day as promised, my customer was satisfied and so was i ,
30/08/13
it drives me mad i can never speak to someone as contacting you is very difficult. your service is good in other ways
30/08/13
Picked up and arrived at destination promptly. Can't ask more than that.
30/08/13
As always, spot on
30/08/13
Very, very good!
30/08/13
no comment
30/08/13
no comment
30/08/13
Fast, efficient & good value service. Thank you!
30/08/13
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