We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,981 reviews.
On the day the parcel was supossed to be picked up it wasnt it was picked up the next day also the parcel has not been delivered yet
02/09/13
having to re enter info after you have requested a quote if yopu then log in is a pain, a;so not clear when loading multiple boxes to same a
02/09/13
No comment left by this customer.
02/09/13
No comment left by this customer.
02/09/13
Waited in all day on the Wednesday and no- one turned up. Not great really guys. No contact till the following morning to advise either.
02/09/13
not collected on time and took 5 days to deliver
02/09/13
Thank you your service was excellent
02/09/13
good service
02/09/13
Superb Service, quick and easy to use.
02/09/13
no comment
02/09/13
Pick up the package on the day you say you will! Or text updates of an estimated time! Took day off work and you never turned up
02/09/13
Excellent service collection and delivery very prompt
02/09/13
My parcel has not been delivered and is at a depot in Tanzania, the Courier online tracking service are saying they're awaiting payment.
02/09/13
no comment
02/09/13
Quick pick up and delivery. Parcel was delivered safely and in good order. I'm definitely going to use parcel monkey again. Thank you.
02/09/13
the parcel was collected the next day as promise. a narrower collection time would have been nice, it was collected at 17:00
02/09/13
the collection from bn postcode worthing ok del a total nightmare with Courier!!! took a week to get del and then it went wrong address
02/09/13
Everything went smoothly, and at a very reasonable price.
02/09/13
no comment
02/09/13
Extremely fast and efficient, and all at an excellent price, the best and ONLY courier service I use now :) flawless.
02/09/13
no comment
02/09/13
very good so far
02/09/13
Always a good service - never a problem. Keep it up!!
02/09/13
You never informed me my parcel would not be picked up as agreed. I expect a refund as you broke our agreement.
01/09/13
5 Stars.
01/09/13
no comment
01/09/13
Did what I needed.
01/09/13
no comment
01/09/13
picked up a day later then planned, I was happy because I didn't need my Parcel immediately.
01/09/13
no comment
01/09/13
No problems driver brought a bag, the only thing is i had no contact from del firm until they arrived at door, a text would help.
01/09/13
Sadly the parcel was collected a day late, therefore so was the delivery. Poor communication added to the problem.
01/09/13
Excellent service! My fragile item arrived safely. Thank you
01/09/13
As always brilliant service thanks
01/09/13
no comment
01/09/13
Box arrived damaged with pieces of Lego left loose on her doorstep.. Customer accepted it but was disappointed.
01/09/13
Meant to be next day but not picked up on time, day late. Tracking is useless and gives no info. Total **** unlikely to use again
01/09/13
Fantastic service
01/09/13
Delighted with Parcel Monkey service. UK to Luxembourg within 3 days, Also unbeatable bargain shipping price. I will use again for sure!
01/09/13
The driver was polite. it was a pleasure doing business, with you.
01/09/13
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