We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
My stereo didn't work when it came (despite wrapping it with "soft" stuff) so it makes me thinking that the box was not handled gently.
08/09/13
uk to south america quicker than 1st class uk post ,brilliant
08/09/13
No comment left by this customer.
08/09/13
Excellent service, thanks we will be using you again
08/09/13
Faultless service, Driver came as usual prompt and on time, collected and parcel was with the buyer next day!
08/09/13
Booking relatively easy & Collection/Delivery Abroad seamless!
08/09/13
A1 service
08/09/13
No comment left by this customer.
08/09/13
parcel wasnt collected
08/09/13
picked up on time and arrived safely
08/09/13
You turn up for collection when you say you will !!
08/09/13
No comment left by this customer.
08/09/13
Delivery was good and on time, but tracking was poor
08/09/13
No comment left by this customer.
08/09/13
Parcel arrived when you said it was picked up on time very good service .
08/09/13
Excellent. Cost efficient. Took one week to arrive but there was no urgency for me.Would like to have had a more detailed report on tracking
08/09/13
No comment left by this customer.
08/09/13
Easy to use, excellent service. Top notch.
08/09/13
ive paid for next day delivery was suppose be arrive on 3rd sept and i rang city link they said they had problem in depot, came next day
08/09/13
every night freight delivery through yourselves is never picked up the day it's meant to be, 3 days late on my current one, new business
08/09/13
No comment left by this customer.
08/09/13
alls good here
08/09/13
Very efficient.
08/09/13
No comment left by this customer.
08/09/13
You were brilliant thankyou you got the laptop to sri lanka for me and helped change someones life for ever, post office has got the boot..
08/09/13
No comment left by this customer.
08/09/13
No comment left by this customer.
08/09/13
Efficient and reasonably priced service
08/09/13
No comment left by this customer.
08/09/13
Good thanks.
08/09/13
Excellent - parcel collected and delivered from/to rural locations on time, as promised. Will definately use again. Thank you.
08/09/13
No comment left by this customer.
08/09/13
Better customer service at weekends please. Nightfreight are a nightmare.Cheaper Islands + Highlands prices please. Rest all very good
08/09/13
No comment left by this customer.
08/09/13
No comment left by this customer.
08/09/13
Excellent thanks
08/09/13
No comment left by this customer.
08/09/13
The only problem I had was finding the depot. Everything else worked like clockwork! Thanks very much!
08/09/13
Courier took 3 days to pick up phoned then first day said pick up next day next day told re book with you they were rude &hung uponme
08/09/13
no hassles
08/09/13
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