We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
No problems 5 star service
09/09/13
No comment left by this customer.
09/09/13
I waited in all day for the parcel to be collected at 5pm. It would havebeen nice if i could have been tolfd
09/09/13
Very efficient ,and reliable. .
09/09/13
No comment left by this customer.
09/09/13
great service will use again 199% thank you
09/09/13
My parcel was held up by customs for 12 days without any contact from you. Your service is very poor and I will not be using it again.
09/09/13
Parcel should have been picked up Thursday . Not picked up until following monday.
09/09/13
selected a more expensive option, as it said 'no printer required' next morning got email saying i needed to print a label! why?!
09/09/13
very good thank you will use again
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
arrived when expected and very polite
09/09/13
Happy with service and price but was surprised there was no tracking. Arrived safe though so all good!
09/09/13
No comment left by this customer.
09/09/13
The worst customer service ever!
09/09/13
No comment left by this customer.
09/09/13
perfect as always better than the rest
09/09/13
loved the labels that you emailed over for me to post onto the parcels
09/09/13
great service and best price yet again .
09/09/13
No comment left by this customer.
09/09/13
Pick up was supposed to be Thursday but did not happen until today
09/09/13
Very good service. Although I was slightly dissapointed instead of
09/09/13
Excellent
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
Very good service
09/09/13
No comment left by this customer.
09/09/13
The driver took a parcel that wasn't booked in with him. He had no paperwork with it but said he did
09/09/13
Have used you a lot now would like a promotion discount for Repeat custom.
09/09/13
No comment left by this customer.
09/09/13
Really unhappy with the couriers attitude when the parcel was collected from my house, asked or it to be kept upright and was told ton mop a
09/09/13
Prompt, courteous service. I will definitely use again
09/09/13
As always an excellent service and very reasonably priced...Keep up the good work :o) S
09/09/13
No comment left by this customer.
09/09/13
Price good, collected on time but yet again let down by tracking. Item delivered within 2 days & only after did any tracking info appear
09/09/13
excellent service, picked up swiftly, well use again, cheaper than royal mail as well.
09/09/13
The parcel was not collected on the day that it was booked and confirmed as. As such I would request that a full refund is made.
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
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