We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,454 reviews.
2nd week i have booked for 9am delivery & each time it arrives late, both times after 9.50am hearly 1 hr late
17/09/13
Only one comment-More Space in the special instructions box.Thank you.
17/09/13
Courier missed third collection in a row,can't be having to go to their depot to drop off at night after 12 hour day-using another company
17/09/13
Thanks
17/09/13
It was all ok
17/09/13
No comment left by this customer.
17/09/13
late collection, had to wait 6 days!
17/09/13
Very quick and easy site to find your way around, also great prices.
17/09/13
Email said missed collection on the 1st day which made me think we'd missed the driver. Fact he didn't make it. Could've been clearer expl
17/09/13
All was expected and smooth - Thanks
17/09/13
No comment left by this customer.
17/09/13
I have waited in all day and the parcels are still awaiting collection.
17/09/13
Had to drop my board off but got there in time so good service.
17/09/13
The driver didn't sign my collection receipt(He sad nobody told him he had to do that)and it's difficult to wait all day long for collection
17/09/13
Really good service, excellent price
17/09/13
No comment left by this customer.
17/09/13
Made sending to Ukraine very easy - including the customs bits!
17/09/13
Your service was fine. City Link less so. Said they left a card and didn't.
17/09/13
Process was simple, but had to give up entire day waiting for collection. If only there was a way to work around this problem...
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Fantastic service, so simple to use and the tracking is excellent. To pay with paypal would be good though :-)
17/09/13
Great service, would definately use again and recommend.
17/09/13
No comment left by this customer.
17/09/13
Twice I have had parcels damaged and it is a nightmare trying to get insurance payed I probably will never use again after this is dealt wit
17/09/13
cannot find anything to say other than great service
17/09/13
I can't suggest any improvements its 5star service every time. Maybe offer a discount for higher quantity of items.
17/09/13
Would like to have known which courier was going to be used.
17/09/13
The pallet was not collected on the day it should have been.We had to pay someone to stay behind at collection point. collection was nextday
17/09/13
The parcels were collected and delivered as advised. Prompt service, easy to use. Will use agin.
17/09/13
Great Service
17/09/13
Good service, though tracking could be improved
17/09/13
Brilliant service thank you
17/09/13
Very good service and easy to use, will consider using again
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Good price for a good service.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
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