We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
Would appriciate if we could send food within EU and
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
well done
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
the booking on line was excellent, price good, collection from my office good but delivery was not made on due date, had to chase
06/09/13
No comment left by this customer.
06/09/13
Quality service!
06/09/13
Service was quick and efficient. First time using your service so will definitely use your services again. Thanks!
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
your system of delivery is very good because every thing going in time. so it is the best ways for every-one, thanks
06/09/13
Parcel was not collected on allotted day. No response from email to Parcel Monkey. Email undeliverable. Required phone calls to Parcelforce.
06/09/13
No comment left by this customer.
06/09/13
Great service, picked up and dropped off as arranged.
06/09/13
No comment left by this customer.
06/09/13
it was suppose to be collect on the friday, which i wrote on the form to collect out of outbuilding, the driver didnt collect parcel
06/09/13
No comment left by this customer.
06/09/13
the only down side was not having a collection time for the parcel. I will use this service again
06/09/13
All was good
06/09/13
Very easy transaction, would use again.
06/09/13
Excellent news. Thank you.
No comment left by this customer.
06/09/13
Price was very cheap. Annoying not knowing time for pick up and boxes slightly damaged when delivered
06/09/13
no comment
05/09/13
no comment
05/09/13
Overall pleased with service , however I would of liked a reciept from the collection person just for peace of mind thank you
05/09/13
well done
05/09/13
parcel was collected 3 days after it should have been and that was onlt because i called parcel force to complain.
05/09/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Really easy to organise & quick delivery! V pleased!
05/09/13
no comment
05/09/13
no comment
05/09/13
had no problems
05/09/13
easy site to use.straight forward form to fill out.excellent site would use again.
05/09/13
Thank you very much :-)
no comment
05/09/13
it is the prize I like this
05/09/13
I paid extra for Parcel force as it said I didn't need a printer for the label but found I did for the customs label & had to go to the PO
05/09/13
I see your point and we will make that change. Sorry about that.
no comment
05/09/13
Maybe should think about working saturdays
05/09/13
That's not our decision to make.
no comment
05/09/13
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