We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,981 reviews.
it drives me mad i can never speak to someone as contacting you is very difficult. your service is good in other ways
30/08/13
Picked up and arrived at destination promptly. Can't ask more than that.
30/08/13
As always, spot on
30/08/13
Very, very good!
30/08/13
no comment
30/08/13
no comment
30/08/13
Fast, efficient & good value service. Thank you!
30/08/13
service Not Reliable enough to recommend
30/08/13
Collected and delivered on time - pleasant driver - no problems
30/08/13
delivery arranged on thursday,parcel due to be collected on the tuesday because of the bank holiday but not collected until wednesday
30/08/13
reliable consistent service
30/08/13
Emailed confirm delivery date as 27/8/13 but wasn't picked till 28/08/13 day wasted waiting in
30/08/13
no comment
30/08/13
excellent service ...would highly recommend ... thankyou A * * * * *
30/08/13
no comment
30/08/13
Service was very good have nothing bad to say thank you
30/08/13
all went smoothly, 1 thing to note was the tracking reference number was not recognised by Ebay, had to remove the underscore between nmbrs
30/08/13
After lots of calls , the parcel as still not been collected , please refund my money !!!
30/08/13
No comment left by this customer.
30/08/13
Perfect, simply, customer friendly service! Strongly recommended!
30/08/13
No comment left by this customer.
30/08/13
Very good
30/08/13
Excellent next day service for a large parcel. Many thanks!
30/08/13
had to go out and leave parcel for your courier to sign for and collect- this was really helpful thank you
30/08/13
TOP NOTCH !
30/08/13
Easy, quick and convenient, thanks
30/08/13
No comment left by this customer.
30/08/13
Good
30/08/13
had carrier call twice topick up same pacel
30/08/13
excellent price and service
30/08/13
No comment left by this customer.
30/08/13
Efficient and prompt service thank you
30/08/13
Parcel was not collected when booked fri 23rd so i had to drive back to work to pick it back up as it was so large and then bring it back
30/08/13
I think all your drivers should get a bonus banana for the good job they do!
30/08/13
I sent some china to the USA. I pride myself on packing but it arrived broken. I know I post china at my own risk but it sucks.
30/08/13
you could try with much better customer service
30/08/13
Still haven't received my box. I'm waiting 3 weeks now. Paid 20 gbp for nothing. Very poor
30/08/13
No comment left by this customer.
30/08/13
Arranged collection did not happen, re-arranged collection, confirmed by text, was collected a day early not reliable enough to recommend.
30/08/13
Amazing fast and reliable
30/08/13
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