We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
it was suppose to be collect on the friday, which i wrote on the form to collect out of outbuilding, the driver didnt collect parcel
06/09/13
No comment left by this customer.
06/09/13
the only down side was not having a collection time for the parcel. I will use this service again
06/09/13
All was good
06/09/13
Very easy transaction, would use again.
06/09/13
Excellent news. Thank you.
No comment left by this customer.
06/09/13
Price was very cheap. Annoying not knowing time for pick up and boxes slightly damaged when delivered
06/09/13
no comment
05/09/13
no comment
05/09/13
Overall pleased with service , however I would of liked a reciept from the collection person just for peace of mind thank you
05/09/13
well done
05/09/13
parcel was collected 3 days after it should have been and that was onlt because i called parcel force to complain.
05/09/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Really easy to organise & quick delivery! V pleased!
05/09/13
no comment
05/09/13
no comment
05/09/13
had no problems
05/09/13
easy site to use.straight forward form to fill out.excellent site would use again.
05/09/13
Thank you very much :-)
no comment
05/09/13
it is the prize I like this
05/09/13
I paid extra for Parcel force as it said I didn't need a printer for the label but found I did for the customs label & had to go to the PO
05/09/13
I see your point and we will make that change. Sorry about that.
no comment
05/09/13
Maybe should think about working saturdays
05/09/13
That's not our decision to make.
no comment
05/09/13
Happy it got there ! Only thing was ment to pick up Friday but turned out to be Monday morning !
05/09/13
Good, competitive, prices. Helpful customer services, Good choice of couriers.
05/09/13
first class service will use again and tell everyone i know thanks
05/09/13
Thank you and it's great to see you will be recommending us.
no comment
05/09/13
It has not been delivered?
05/09/13
Our Response: Please contact our dedicated online support team via the "support" section of your account who will gladly look into this for you.
I would've liked confirmation of which service I booked as I couldn't remember whether I'd paid for next day or not.
05/09/13
You can check all this by logging back into your account.
Excellent , as always
05/09/13
Easy to use and economic, will continue to use
05/09/13
no comment
05/09/13
excellent all round service
05/09/13
no comment
05/09/13
ZERO service: courier would not take the parcel as it would not fit in his bag - despite us inputting the exact size when booking. NO REFUND
05/09/13
Our Response: The bag is the same size and if the measurements matched those declared at the time of booking then it would have fitted inside.
no comment
05/09/13
No fuss, good price, easy booking and good communication throughout. I would definitely use Parcel Minkey again.
05/09/13
Fantastic news, Thank you very much :-)
no comment
05/09/13
you advertised next business day pickup, yet you scheduled the courier otherwise. package wad inste picked up 4 days later due to weekend
05/09/13
Our Response: We advertise next working day collections.
parcel arrived today 5th sept. after only 6 days , very good and prompt service
05/09/13
Thank you very much :-)
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
