We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,981 reviews.
Fantastic and great price really really happy with service
29/08/13
Left my house Norfolk UK Friday 2pm. Received at destination Dubai UAE Thursday 9 pm (local time) bank hol inc. GREAT. THANKS.
29/08/13
No comment left by this customer.
29/08/13
All very good, thank you
29/08/13
A very good first class delivery service and would gladly use again in the near future when I have to send a medium to large size parcel
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
service good, prices high.
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
DX couriers arrived with a bag that was to small. Refused to take the parcel and said I had to rebook. This was not possible for me to do
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
A******** as always
29/08/13
It has been late
29/08/13
an excellent service money well spent will definately recommend to others
29/08/13
My order booked for delivery in 3 days has still not progressed to collection after 9 days!!!! No communication to me either.
29/08/13
No comment left by this customer.
29/08/13
Tracking information on website needs to be updated more often
29/08/13
Tuesday's next day parcels which should have been delivered Wed are STILL NOT THERE
29/08/13
No comment left by this customer.
29/08/13
Excellent service, will definitely use again. Amazing how expensive Royal Mail are for parcel deliveries and you have to go to the P/Office!
29/08/13
Item not collected on stated day, no communication to tell us so. Item finally arrived 7 days later. Delivery guy brilliant.
29/08/13
No comment left by this customer.
29/08/13
excellent service and price
29/08/13
No complaints. City Link is always spot on.
29/08/13
No comment left by this customer.
29/08/13
No comment left by this customer.
29/08/13
Great service, thanks. Better than queuing at the post office.
29/08/13
No comment left by this customer.
29/08/13
Caused problems that I was able to book a collection on a day the carrier could not collect the parcel due to bank holiday.
29/08/13
Excellent service this time, picked up and delivered exactly when they said they would
29/08/13
No comment left by this customer.
29/08/13
I've always been very pleased with your service and the guy who delivers is always very cheerful - thank you for a job well done
29/08/13
Great
29/08/13
2nd time my order has not been collected on time. Another customer let down through no fault of mine. Very disappointing will not use again!
29/08/13
Very fast pick and happy with the service can't falt it :-)
29/08/13
Rubbish! Booked for collection Thursday didn't collect until Monday after loads of phonecalls. My customer was VERY unhappy with me!
29/08/13
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