We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
Great service , thank you
17/09/13
Perfect service nothing to add thank you
17/09/13
A very smooth transaction. It would be good to have more of an idea what time you're picking up, even just am or pm would help.
17/09/13
Good pricing and excellent, informational communications.
17/09/13
Saying if you have to have printer before you start order
17/09/13
No comment left by this customer.
17/09/13
very happy with service again
17/09/13
Since i was unable to obtain any coverage from your for compensation, was forced to send without which proved unsatisfactory
17/09/13
Clear website; easy to decide which courier service to use; you haven't failed to collect yet - thank you
17/09/13
No comment left by this customer.
17/09/13
Very good as always! :-)
17/09/13
Excellent service!
17/09/13
No comment left by this customer.
17/09/13
great service, thankyou
17/09/13
thanks very much,,very fast service
17/09/13
No comment left by this customer.
17/09/13
2nd week i have booked for 9am delivery & each time it arrives late, both times after 9.50am hearly 1 hr late
17/09/13
Only one comment-More Space in the special instructions box.Thank you.
17/09/13
Courier missed third collection in a row,can't be having to go to their depot to drop off at night after 12 hour day-using another company
17/09/13
Thanks
17/09/13
It was all ok
17/09/13
No comment left by this customer.
17/09/13
late collection, had to wait 6 days!
17/09/13
Very quick and easy site to find your way around, also great prices.
17/09/13
Email said missed collection on the 1st day which made me think we'd missed the driver. Fact he didn't make it. Could've been clearer expl
17/09/13
All was expected and smooth - Thanks
17/09/13
No comment left by this customer.
17/09/13
I have waited in all day and the parcels are still awaiting collection.
17/09/13
Had to drop my board off but got there in time so good service.
17/09/13
The driver didn't sign my collection receipt(He sad nobody told him he had to do that)and it's difficult to wait all day long for collection
17/09/13
Really good service, excellent price
17/09/13
No comment left by this customer.
17/09/13
Made sending to Ukraine very easy - including the customs bits!
17/09/13
Your service was fine. City Link less so. Said they left a card and didn't.
17/09/13
Process was simple, but had to give up entire day waiting for collection. If only there was a way to work around this problem...
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Fantastic service, so simple to use and the tracking is excellent. To pay with paypal would be good though :-)
17/09/13
Great service, would definately use again and recommend.
17/09/13
