We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
All great. But would be even better if you make sure that courier picks parcel between 8 and 10. Thanks
06/09/13
No comment left by this customer.
06/09/13
Really need a contact number, it doesnt help when the client is in a rush
06/09/13
my apologies, service was highly satisfactory
06/09/13
unable to contact you by phone was not informed until too late that original pick up was not collected.Irate customer goods late first order
06/09/13
Parcel picked up Monday 2nd Sept afternoon, delivered Thursday 5th. (3 days- too long) before always happy next day delivery.
06/09/13
Excellent service thank you
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
Not sure why you ask for feedback, as you never sorted my last complaint out, and the indian call centre where hopeless.
06/09/13
very efficient driver gave me bag with preprinted address label and that was it! How do i confirm that item has been received?
06/09/13
Excellent service, very good price, arrived in Australia 4 days after being picked up from my door!!! Best service around!!!!
06/09/13
Excellent service.
06/09/13
No comment left by this customer.
06/09/13
Good price and good service
06/09/13
Excellent all round
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
very easy to use and to print off the label to send back
06/09/13
Good service, but I could not find 6.99 price for parcel up to 10kg.
06/09/13
No problems, a very good service. thanks
06/09/13
Item collected by Nighfreight on Monday, supposed to be next day delivery, had to phone on Thursday to chase up, not delivered til Friday.
06/09/13
Collection was around 2pm even though the booking was made a 11.30 ish and the parcel got there around 7pm!!! Not good at all
06/09/13
Would appriciate if we could send food within EU and
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
well done
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
the booking on line was excellent, price good, collection from my office good but delivery was not made on due date, had to chase
06/09/13
No comment left by this customer.
06/09/13
Quality service!
06/09/13
Service was quick and efficient. First time using your service so will definitely use your services again. Thanks!
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
your system of delivery is very good because every thing going in time. so it is the best ways for every-one, thanks
06/09/13
Parcel was not collected on allotted day. No response from email to Parcel Monkey. Email undeliverable. Required phone calls to Parcelforce.
06/09/13
No comment left by this customer.
06/09/13
Great service, picked up and dropped off as arranged.
06/09/13
No comment left by this customer.
06/09/13
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