We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,982 reviews.
NO IMPROVED NEEDED GREAT SERVICE 100% MONKEY PARCEL THE BEST
04/09/13
Superb. It was picked up on time and arrived safely.
04/09/13
Item smashed please get in touch by return e mail
04/09/13
No comment left by this customer.
04/09/13
First time using this kind if service and it was easy and simple to use.
04/09/13
Should be confirmed with parcel force ( in my case ) within minutes after payment it's made not within 1 hour, ( I was in their car park )
04/09/13
great service thank you
04/09/13
thanks
04/09/13
Good service. No problems. Thanks
04/09/13
No comment left by this customer.
04/09/13
Did what you offered and delivered next day.
04/09/13
No comment left by this customer.
04/09/13
Excellent service. No problems. Will be using parcel monkey again.
04/09/13
My item was not delivered and is still outstanding. It is an urgent item and I have been let down badly.
04/09/13
no issues. courier was wearing sponge bob square pants shorts too!
04/09/13
thank you, parcel monkey and night freight, brilliant!
04/09/13
Very happy with service.
04/09/13
Collected promptly and delivered safely. Thank you
04/09/13
No comment left by this customer.
04/09/13
always good service
04/09/13
Parcel pick up was 1 day late and 3 days late to drop off
04/09/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
Excellent service, very good price
04/09/13
No comment left by this customer.
04/09/13
All went ok with collection and delivery of parcel and I got a good price.
04/09/13
No comment left by this customer.
04/09/13
excellent service ..very easy to use
04/09/13
No comment left by this customer.
04/09/13
No comment left by this customer.
04/09/13
Need clearer packaging guidelines prior to payment being made.
04/09/13
No comment left by this customer.
04/09/13
fast easy booking fast collection fast delivery thanks
04/09/13
No comment left by this customer.
04/09/13
No comment left by this customer.
04/09/13
No comment left by this customer.
04/09/13
The parcel was delivered late by a very very rude delivery man, late not a big prob, your driver seriously was! Will not use you again
04/09/13
No comment left by this customer.
04/09/13
Great value. No problems at all.
04/09/13
No comment left by this customer.
04/09/13
Great service; collection and dellivery just perfect.Thanks.
04/09/13
Brilliant news!!
Package not collected. Parcel monkey not contactable. Customer not happy. I'm not using you again.
04/09/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
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