We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Parcelforce put wrong house number on my parcel, even tho i put it correct on parcelmonkey site, i checked. so its parcelforce to blame.
12/09/13
To come on the date that was planned would be a good start.!
11/09/13
Shipping Labels take too long to come through , other than that 10/10
11/09/13
always awkward when i send to iRELAND as form asks for a postcode when they don't have one so have to put my own in and black it out!
11/09/13
Collected before lunch in Scotland and received in England less than 24 hrs later. Excellent Service throughout. I will use again definately
11/09/13
no comment
11/09/13
Just great, value for money and easy to sort out. Many thanks
11/09/13
this was the first time i have used you and i was very impressed; i would have like an expected date of delivery which was fast
11/09/13
no comment
11/09/13
no comment
11/09/13
Just wishes I knew what time they would be coming, apart from that the driver was brilliant and easily dealt with. Thank you.
11/09/13
Excellent service from start to finish!
11/09/13
Was meant to pick the parcel up on Monday. Nobody arrived till Tuesday evening. Rang office a number of times and didn't receive any help!
11/09/13
Brilliant first class looking forward to using again, many thanks to City Link, and all there team, AAAAAAA 5*****
11/09/13
Very pleased with the service - quick and efficient. Many thanks.
11/09/13
Brilliant thanks!!
11/09/13
Excellent service as promised
11/09/13
i received an unsolicited cold call a week after giving my mobile number. either parcelmonkey or parcelforce sold it on. not good.
11/09/13
no comment
11/09/13
v good
11/09/13
Driver friendly and helpful as usual!
11/09/13
I have attempted to contact you via email a number of occasions now and have still had no response please call me regarding this 07876684485
11/09/13
excellent service, thank you very much.
11/09/13
Seemless process, thanks
11/09/13
The courier was fantastic very happy with the service
11/09/13
Would definitely use again.
11/09/13
As usual. Excellent service and a great value too!!
11/09/13
no comment
11/09/13
excellent service again, thank you.
11/09/13
Good, no problems at all!
11/09/13
Package appeared to be handled roughly in transit (despite fragile labelling) and received broken in many pieces
11/09/13
Hassle free service
11/09/13
no comment
11/09/13
Parcel collected 06/09 and still sitting in local depot, no response from customer services. Piss poor.
11/09/13
no comment
11/09/13
You did excellently, very speedy service.:) I ordered directly with parcelforce for another parcel and still not delivered! Rubbish :(
11/09/13
Excellent service yet again just as I have come to expect. Keep up the good work!
11/09/13
Sent parcel with correct address and not deliverd ? Told driver said not at address given which it is CORRECT.
11/09/13
haven't recieved the goods yet, please contact me on 07974 713398
11/09/13
Parcel was broken and wrong way around despite advice to keep right way. I complained to courier but was ignored. ****.
11/09/13
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