We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,455 reviews.
no comment
21/09/13
you did not pick up the parcel but you've taken my money. pls refund my money before i take legal actions against you.
21/09/13
Absolutely disgusting send perishable goods and they where. No good after 3 days
21/09/13
Great service
21/09/13
Excellent service. Friendly collection driver and parcel arrived safely, thank you. I would recommend and will be using you again.
21/09/13
All ok
21/09/13
avery helpful collector thank yoou
21/09/13
no comment
20/09/13
made a mistake on the del address - impossible to correct mistake on line, not certain by phone, bit wing & a prayer, my error, it happens!
20/09/13
no comment
20/09/13
no comment
20/09/13
Fab and fast...can't fault you!
20/09/13
Great service very prompt, friendly driver even though he was soaked through, very proffessional, would defo reccommend
20/09/13
no comment
20/09/13
Never got emailed label, tracking info does not work. This is the second time PM have let me down!
20/09/13
my parcel hasn't been collected andI spent 30 mionutes on hold with night freight before ringing DX on another number to hear they'd closed
20/09/13
no comment
20/09/13
no comment
20/09/13
Parcel not collected! Wasted my whole day waiting!! Will never use you monkeys again!! I want refund!!!
20/09/13
Very misleading. I paid £17 for next day delivery that was collected on a Friday, but didn't arrive until Monday!
20/09/13
Excellent service and drivers very polite and helpful .Will use you for any future deliveries .
20/09/13
a week after the collection and its still not collected, not good
20/09/13
Briliant could not ask for more.
20/09/13
no comment
20/09/13
Good prices and was picked up and delivered on specified days :)
20/09/13
no comment
20/09/13
tracking reports status unknown so no idea where parcel is.
20/09/13
no comment
20/09/13
Damaged beyond repair - have to purchase replacement. Was told Monday pickup didn't get picked up until Tuesday. Won't be using again.
20/09/13
very dood way to send a parcel ouside the contry
20/09/13
SPOT ON
20/09/13
Couldn't believe how straightforward and efficient it was.
20/09/13
no comment
20/09/13
couldnt have asked for it to go any smoother then it did a brill service will use again
20/09/13
service was quick and easy no complaints at all
20/09/13
It is essential that you make changes to your payment as I am based a lot from the UK and impossible to book your sevice which is not good
20/09/13
No comment left by this customer.
20/09/13
efficient and easy to follow processes
20/09/13
No comment left by this customer.
20/09/13
I found your service excellent!!
20/09/13
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