We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
no comment
23/09/13
all went well from collection to delivery, thank you
23/09/13
A timeslot for pickup would be good - say 11am-1pm?
23/09/13
The delivery driver made no real attempt to find the collection address - I had to spend 45mins on the phone to sort out his mistake!
23/09/13
Excellent again.....
23/09/13
No comment left by this customer.
23/09/13
thank you for a brilliant service you got a customer for life
23/09/13
spot on as always
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Very efficient and timely
23/09/13
Pricing has gone up too much
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Collected without a problem,very easy service to use.
23/09/13
No comment left by this customer.
23/09/13
very happy did what it said on the tin!
23/09/13
No comment left by this customer.
23/09/13
Pleased with the service. We used City Link. We wanted to use your new £6.99 service with DX, but we just couldn't find how to do it.
23/09/13
No comment left by this customer.
23/09/13
Smooth transaction - items collected as advised and delivered within 4 days to Europe ! Very good service at very reasonable price !
23/09/13
No comment left by this customer.
23/09/13
Provide one tracking number that covers the entire shipment, not 3. Would have rated higher if could have tracked the package more easily
23/09/13
great, easy to use website, prompt collection, very competitive price, highly recommended.
23/09/13
No comment left by this customer.
23/09/13
Excellent - many thanks!
23/09/13
does what it says on the tin / great service
23/09/13
Collection and delivery was top grade. A very good service
23/09/13
great service thanks
23/09/13
Great service as usual A*********
23/09/13
all ok, thanks very much. would prefer a rough pick up / drop off time, but is cheap, so shouldnt complain ...
23/09/13
Prices good. Collection service good. Reliable next day delivery.
23/09/13
As usual City Link v. good, although colection v. late.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
24 hour service took 7 days to get to us. At least three phone calls a day. WE ARE NOT HAPPY. We'd like a full refund please.
23/09/13
Item was collected two says late and when we contacted Courier they said it was attempted to be picked up however the details Didn't match
23/09/13
