We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,982 reviews.
Excellent all round
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
very easy to use and to print off the label to send back
06/09/13
Good service, but I could not find 6.99 price for parcel up to 10kg.
06/09/13
No problems, a very good service. thanks
06/09/13
Item collected by Nighfreight on Monday, supposed to be next day delivery, had to phone on Thursday to chase up, not delivered til Friday.
06/09/13
Collection was around 2pm even though the booking was made a 11.30 ish and the parcel got there around 7pm!!! Not good at all
06/09/13
Would appriciate if we could send food within EU and
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
well done
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
the booking on line was excellent, price good, collection from my office good but delivery was not made on due date, had to chase
06/09/13
No comment left by this customer.
06/09/13
Quality service!
06/09/13
Service was quick and efficient. First time using your service so will definitely use your services again. Thanks!
06/09/13
No comment left by this customer.
06/09/13
No comment left by this customer.
06/09/13
your system of delivery is very good because every thing going in time. so it is the best ways for every-one, thanks
06/09/13
Parcel was not collected on allotted day. No response from email to Parcel Monkey. Email undeliverable. Required phone calls to Parcelforce.
06/09/13
No comment left by this customer.
06/09/13
Great service, picked up and dropped off as arranged.
06/09/13
No comment left by this customer.
06/09/13
it was suppose to be collect on the friday, which i wrote on the form to collect out of outbuilding, the driver didnt collect parcel
06/09/13
No comment left by this customer.
06/09/13
the only down side was not having a collection time for the parcel. I will use this service again
06/09/13
All was good
06/09/13
Very easy transaction, would use again.
06/09/13
Excellent news. Thank you.
No comment left by this customer.
06/09/13
Price was very cheap. Annoying not knowing time for pick up and boxes slightly damaged when delivered
06/09/13
no comment
05/09/13
no comment
05/09/13
Overall pleased with service , however I would of liked a reciept from the collection person just for peace of mind thank you
05/09/13
well done
05/09/13
parcel was collected 3 days after it should have been and that was onlt because i called parcel force to complain.
05/09/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Really easy to organise & quick delivery! V pleased!
05/09/13
no comment
05/09/13
no comment
05/09/13
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