We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,982 reviews.
Glad the parcel was accepted despite not bing in a cardboard box. It was a bundle of sticks. Thanks.
07/09/13
I paid for 2-3 day service, but parcel arrived on 5th day damaged with items missing!
07/09/13
no comment
07/09/13
no comment
07/09/13
Very efficient, collected and delivered as promised.
07/09/13
parcel delivered on time very good
07/09/13
I am really impressed with my international delivery. You were a third of the price of Fed Ex and UPS and the parcel arrived in 3 days.
07/09/13
Very easy to arrange. Only suggestion is that customer gets an email indicating time that parcels will be collected. Otherwise very pleased!
07/09/13
no comment
07/09/13
no comment
07/09/13
no comment
07/09/13
Better communication please.
07/09/13
Excellent service,prompt collection & delivery at an extremely competitive price,recommended to work colleagues,friends & family.
07/09/13
Courier let you down. The parcel monkey experience online was fine
07/09/13
Once again, you chaps have given a great affordable service, If I bump into people in Tesco I say how brill your service is . Norman
07/09/13
excellent on line service keep it up
07/09/13
Collected and delivered as promised excellent.
07/09/13
No comment left by this customer.
07/09/13
No comment left by this customer.
07/09/13
very nice courier
07/09/13
No comment left by this customer.
07/09/13
Excellent service arrived within time stated safe and sound
07/09/13
The paperwork took for ages filled int he form to submit then it would not take it as I han not logged in then I lost all the paperwork agai
07/09/13
No comment left by this customer.
07/09/13
Another quick delivery, thankyou. Would always use Parcel Monkey
07/09/13
Excellent, Reliable, have never let me down Perfect A++++
07/09/13
A very good price for the Parcelforce service and collected when promised after being let down twice by Parcel2Go
07/09/13
Waited in all day no one turned up to collect item, plus dont know now how to re-arrange. As bad as another courier
07/09/13
Super quick, very satisfied indeed
06/09/13
no comment
06/09/13
no comment
06/09/13
Excellent service
06/09/13
no comment
06/09/13
Excellent
06/09/13
It was not clear that my item needed to be in a box until after I paid.Isent a roll of fabric 170cm long+12cm wide.A difficult box shape!!!!
06/09/13
no comment
06/09/13
Had very good service. It Was easy to get a quote and have the parcel picked up. No problems with delivery, tracking or shipments arrival.
06/09/13
Very good service. Courier called early in the day
06/09/13
Service was great. No problems and very reasonable price.
06/09/13
Unfortunately the item was not delivered by the time requested and none of the reference numbers issued worked on the city-link tracking
06/09/13
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