We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
al good
13/09/13
No comment left by this customer.
13/09/13
The service was fantastic. The concrete lions arrived safe and sound. We will be using your company again. Thank you
13/09/13
As always collection and delivery were on time - cannot find any faults.
13/09/13
Fantastic!! Parcel arrived sooner than I thought
13/09/13
Simple, efficient service, will definitely use again!
13/09/13
very good keep it up
13/09/13
we paid for a next day service which took 4 days to deliver. packages arrived damaged and extremely dirty.
13/09/13
No comment left by this customer.
13/09/13
Great price, delivered on time. A bit more guidance as to the collection and drop off time would have been useful
13/09/13
Difficult to rate service when there's no confirmation of delivery.
13/09/13
Fantastic service
13/09/13
Courier collected on day stated Parcel Monkey was easy to use good options and good selection on offer for my needs.
13/09/13
No comment left by this customer.
13/09/13
Absolutely brilliant, will definitely use parcel monkey again
13/09/13
Very good service, will be using again thank you both parties 100% happy !!
13/09/13
No comment left by this customer.
13/09/13
Collect nice an early, driver had paper work ready, delivery next day all perfect thk u
13/09/13
very easy to use service thank you
13/09/13
First time I had used PM, excellent result. Collected and delivered as advised. Will definitely use in the future.
13/09/13
First time I have used the service. It worked well but will need to use a few more times to be able to comment constructively.
13/09/13
No comment left by this customer.
13/09/13
Thought I had booked a 9 am collection. Be good to have the option to book a narrower time slot.
13/09/13
No comment left by this customer.
13/09/13
excellent service reccommed to everyone a*******
13/09/13
Would be good if we could select a time, either AM or PM.
13/09/13
Service good, although would prefer a smaller monkey logog on the label, not good for legal papers
13/09/13
No comment left by this customer.
13/09/13
No comment left by this customer.
13/09/13
Excellent service, fast delivery, good price, would use again :-)
13/09/13
missed collection & was virtually impossible to contact rearrange collection
13/09/13
great service and best price for same day in London
13/09/13
No comment left by this customer.
13/09/13
You lost my parcel you *****s
13/09/13
turned up 2 days late on collection , 1 week on still not delivered, would not use again , very poor!!!!
13/09/13
Easy, smooth transaction with everything as expected.
13/09/13
thank you
13/09/13
Great prices - great service
13/09/13
Well impressed will use you again.
13/09/13
Offering a service whereby you could guarantee your collection time within a one or two hour window would be very useful
13/09/13
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