We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
Courier have let me down badly - First an attempted mis-delivery and now a rearranged delivery not made - customer now away for 2 weeks.
10/09/13
No comment left by this customer.
10/09/13
Very good service hope to use you again in the future++++
10/09/13
A completely hassle free service. Very simple to use and runs like clockwork.
10/09/13
First time use the service very please deliver with in 4 days to Mauritius well done use the company again
10/09/13
If Royal Mail and Parcel Force were run as well as Parcel Monkey you would be world class number 1!
10/09/13
No comment left by this customer.
10/09/13
Window offered was 8.00am-6.00pm driver came at 5.55pm! Would have been better to have a two hour slot other carriers do it.
10/09/13
No comment left by this customer.
10/09/13
Brilliant! will definitely use Parcel Monkey again!
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Nobody came to collect the parcel, couldn't rearrange collection, ended up taking parcels myself
10/09/13
Always efficient and great prices, too.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Very quick service with no problems at any point and delivered on time A+
10/09/13
Great service no problems, thanks
10/09/13
No comment left by this customer.
10/09/13
Fantastic service
10/09/13
Excellent service as always, nice and simple a pleasure to deal with!! :-)
10/09/13
No comment left by this customer.
10/09/13
was told next day and parcel was booked a day late by parcel monkey therefor not next day delivery, will not use again
10/09/13
No comment left by this customer.
10/09/13
Reliable service at a reasonable price.
10/09/13
Superb Service!
10/09/13
if we could book a window for coletion and delivery and the tracking worked as it just comes up with invalied shipment
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
The parcel was damaged beyond repair, shattered glass, broken switches and scratched fascia panel.
10/09/13
Excellent service , very simple and efficient
10/09/13
Driver damaged parcel and needed customer to contact! Wasted almost a week when a phone call could have avoided. Lost sale and out of pocket
10/09/13
AAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
10/09/13
collected and delivered on time
10/09/13
Great service will use again
10/09/13
Your service was prompt, tracking excellent, and delivery also excellent. Thank you.
10/09/13
charged extra money & no refund at all!
10/09/13
No comment left by this customer.
10/09/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
