We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
Collected on time and delivered fast. I don't go anywhere else for courier quotes. Recommend Parcel Monkey
30/09/13
Excellent value and service compared to other providers. Easy to use website & the driver who collected the parcel was friendly & efficient
30/09/13
Took too long to receive courier label. I want labels at time of ordering, not 2 hours later.
30/09/13
Turned up two hours late
30/09/13
As always an excellent service
30/09/13
No comment left by this customer.
30/09/13
Clear and straight forward. Easy to follow instructions all round great
30/09/13
No comment left by this customer.
30/09/13
Very easy to select courier option and had no issues with the collection or delivery
30/09/13
Excellent
30/09/13
Very quick and efficient service and reasonably priced. Will definitely use Parcel Monkey again.
30/09/13
bloody good
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
very good service!
30/09/13
Collected at a reasonable time
30/09/13
No comment left by this customer.
30/09/13
PARCELL NOT COLLECT ! NOT INFO AT ALL WHY ! NOT REFUND !
30/09/13
Simple procedure, courier arrived promptly and the parcel was delivered to my customer on time - excellent service.
30/09/13
it would be good if your driver xollected the parcel as planned, instead of walking off the job!
30/09/13
Delivered outside of time stated
30/09/13
Being a first time user of this site I found it easy to navigate and negotiate and the subsequent collection went smoothly.
30/09/13
parcel not collected twice.no refund,il use parcels to go from now on
30/09/13
excellent service, definately use again
30/09/13
Great service from your sub-contracted couriers; good, all-round, support.
30/09/13
Excellent service and great value.. Will be using this service again
30/09/13
If a time window of 2hours I understand it's not that easy city link does it or even before 12.00 or after 12 drivers are very good and poli
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
a telephone help line would be usefull
30/09/13
The delivered item was destroyed in transit!
30/09/13
You asked for a contact number of the person i was sending it and i didnt know
30/09/13
Another great service experience using ParcelMonkey. Collection and delivery on time. Will use again. Thanks.
30/09/13
The required time for delivery could not be met & it was not stated that estimated times were not accurate / reliable.
30/09/13
Simple, easy to use efficient service. I will defiantly use you again and would recommend your service to anybody.
30/09/13
Prompt pick up. Attempted delivery x3 but had to be collected as receipients were out each time. Thank you.
30/09/13
As usual,collected and delivered without fuss and excellent value for money.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
