We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
Excellent service, fast delivery, good price, would use again :-)
13/09/13
missed collection & was virtually impossible to contact rearrange collection
13/09/13
great service and best price for same day in London
13/09/13
No comment left by this customer.
13/09/13
You lost my parcel you *****s
13/09/13
turned up 2 days late on collection , 1 week on still not delivered, would not use again , very poor!!!!
13/09/13
Easy, smooth transaction with everything as expected.
13/09/13
thank you
13/09/13
Great prices - great service
13/09/13
Well impressed will use you again.
13/09/13
Offering a service whereby you could guarantee your collection time within a one or two hour window would be very useful
13/09/13
Great service, many thanks.
13/09/13
My parcel arrived promptly without fuss
13/09/13
no comment
13/09/13
Always professional and on time, thaks
13/09/13
Dreadful customer service - last 3 bookings were either not collected or collected late - will probably not use again.
13/09/13
no comment
13/09/13
no comment
13/09/13
no comment
13/09/13
no comment
12/09/13
no comment
12/09/13
Very efficient, cost effective and excellent ability to track international shipment
12/09/13
no comment
12/09/13
Excellent service, once again! Can't fault the ease and reliability of the service you provide.
12/09/13
no comment
12/09/13
very good
12/09/13
no comment
12/09/13
Fast and efficient. Cheapest parcelforce rates around.
12/09/13
My parcel has not been collected. This is the first time ihav
12/09/13
Intuitive website, good prices, quick & reliable service, faultless delivery time and traceability.
12/09/13
Paid for Courier Next Day before 12 and it was a day late. Very dissapointing, will stick with another courier I think!
12/09/13
Experienced initiial comprehension difficulties (approx 40 mins !)but eventually resolved the hang of it OK - albeit at 90 years of age !
12/09/13
More info needed than expected ie phone number for recipient. Delivery driver didnt sign on collection
12/09/13
Great service, very efficient
12/09/13
All good, no complaints, tracking info excellent.
12/09/13
no comment
12/09/13
if a more accurate pick up time could be given or even morning or afternoon would be helpful
12/09/13
No comment left by this customer.
12/09/13
Great service. Great price. Cannot fault it. Thankyou.
12/09/13
Very efficient and good value. Thanks
12/09/13
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