We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Collected early and delivered promptly.
19/09/13
Please start accepting Paypal. The Majority of the time i have to use Parcels2Go simply because they accept Paypal. Everyone uses it bar U
19/09/13
No comment left by this customer.
19/09/13
Excellent, straightforward, easy to use service.
19/09/13
The parcel was not collected on the correct date. It was collected a day late. Delivery was therefore after the weekend instead of before it
19/09/13
I found the choice of courier good and clearly explained - collection and delivery first class
19/09/13
Good
19/09/13
No comment left by this customer.
19/09/13
Friendly collection, fast delivery. Always a pleasure to use ParcelMonkey
19/09/13
It was only a 1 man courier when we was expecting 2 men due to the weight of the item.
19/09/13
I have had loads of problems and nobody at parcel money is interested so now I am using another company !
19/09/13
Excellent service! Pick up and delivery at the agreed times at very competitive rates, many thanks, will use PM again and again.
19/09/13
No comment left by this customer.
19/09/13
excellent service
19/09/13
Could not track until several hours after pick up.
19/09/13
First use of your service, it was seamless and I saved money, many thanks
19/09/13
no comment
19/09/13
You didn't collect the packages when you said you would, but they were collected and delivered the next working day.
19/09/13
no comment
19/09/13
no comment
18/09/13
Friendly staff at depot. Very good pices and easy to use website.
18/09/13
no comment
18/09/13
good service thanks
18/09/13
no comment
18/09/13
no comment
18/09/13
no comment
18/09/13
Very good service only had one issue having to wait all Day for collection would be much better if time scale given. Other than this excelle
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
One day late picking up the parcel
18/09/13
courier didn't collect, then tracking said "premises closed". b/s! had to take parcel to depot myself! time/money? what did i pay for?
18/09/13
good services, on time fast
18/09/13
Exellent service
18/09/13
No comment left by this customer.
18/09/13
Was very pleased with your service will recommend to friends and family will use your service again keep up the great service thanks
18/09/13
No comment left by this customer.
18/09/13
very happy will definatly use again. label took a while to come through but ut didnt cause any trouble.
18/09/13
No comment left by this customer.
18/09/13
Most impressed with the Night Freight firm used, all went very smoothly!! Thanks alot
18/09/13
first collection booked and i waited in all day and no one came so had to rebook for the next day
18/09/13
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