We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,455 reviews.
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
First class service I have not used before will use from now on.
23/09/13
The driver was very cheerful and that makes a difference to me...
23/09/13
Easy online booking system. CityLink guys always very friendly & professional.
23/09/13
Excellent as usual. thank you.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
excellent service
23/09/13
good came for parcel on time
23/09/13
great thank you
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Delivery took a little longer than expected
23/09/13
It would be good if you could give a estimated time of collection of parcel, even am or pm would be better than none at all
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
if morning, after noon, or even slot were available for pickups even if cx needs to wait give a day's notice that will be even better; resch
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
I have never had a problem with any of the couriers, they have always collected/delivered on time and booking is so easy to use thank you PM
23/09/13
Friendly driver and collected when arranged - perfect!
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
We never received shipping information from Courier we have no idea how to track the parcel. Poor service from Courier & parcel monkey!
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
i was really happy with the service and price for my recent delivery - thanks very much
23/09/13
great idea and great service, will use again
23/09/13
one parcel was missing during the delivery, and no one has contacted either the recipiant or sender, didn't show up in the delivery status.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Everything went really smoothly, no complaints!
23/09/13
No comment left by this customer.
23/09/13
Very good service.
23/09/13
Good job
23/09/13
Good Price. Easy to follow instructions. Delivery as promised.
23/09/13
The parcel was collected from my friends at 11am and they had no idea where it was. They then said it wasn't collected when it was
23/09/13
One of my parcel never got there and i still do not know where the Spanish delivery is
23/09/13
Easy to do and great alerts/tracking - thenks
23/09/13
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