We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
No comment left by this customer.
14/09/13
Parcel never collected Monday, I phoned Tues, guarenteed collection Tues, never happened, I phoned Wed eventually collected. my time wasted
14/09/13
Great service will use again!
14/09/13
Fast service, very reasonable pricing and friendly staff
14/09/13
no comment
14/09/13
Very pleased with service overall.
13/09/13
no comment
13/09/13
good service
13/09/13
no comment
13/09/13
no comment
13/09/13
The parcel was returned items could not be sent - this after spending 3 hours filling in a detailed customs invoice for Switzerland!!!!!
13/09/13
no comment
13/09/13
day later than stated to collect item no reason why lost out on days pay taking day of -£72.00
13/09/13
Excellent service provided my city link, good value for money. Employee of DX
13/09/13
Easy to use website, competitive prices for some destinations, but not others.
13/09/13
no comment
13/09/13
Parcel still hasn't been collected despite repeated assurances
13/09/13
turned up a day late to collect the parcel
13/09/13
no comment
13/09/13
no comment
13/09/13
The driver was very polite and friendly. I will certainly use you again...
13/09/13
Waited in all day Monday then found out from night freight was due for pick up on Tuesday not very happy with service
13/09/13
no comment
13/09/13
i am still waiting for my delivery after 3 days!!!
13/09/13
You cd give a time slot for pick up rather than a whole day
13/09/13
Everything was OK- on time delivery, however the drive came very last minute of the day and have no printed label with him although he had t
13/09/13
Very good although it would of been good to an email outlying fuller info
13/09/13
Initial collection by Courier did not take place. Had to rebook collection so paid for 48hrs & rec'd 96hrs service.
13/09/13
Used this service many times now for odd items and it's always been very good service with not one problem to date! Happy customer!!
13/09/13
great service
13/09/13
Excellent communications, tracking and delivery. and reasonable. Many thanks will deal with again.
13/09/13
No comment left by this customer.
13/09/13
I'm at a loss to find anything to critise - the service was excellent and thorough and as a result I have passes your link on the my family.
13/09/13
No comment left by this customer.
13/09/13
Very impressed with the prompt & professional service however, telephone or contact tel number would be useful to have if any queries arise.
13/09/13
would be easier if postage labels were brought by collection drivers
13/09/13
Nothing - all good!
13/09/13
fast easy to use and a good service,
13/09/13
No comment left by this customer.
13/09/13
service very good as it always is. Well done.
13/09/13
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