We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
Brill nice to not get ripped off up yours post office your getting spanked by parcel monkey
10/09/13
Brilliant service as always
10/09/13
Awful experience with your company. Bad service, no phone number to speak to anyone.
10/09/13
I expected it to be delivered Friday, it arrived Monday. No genuine tracking available.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Best service ever! So affordable , so easy to use, sent many parcels to china through here and not had a single problem yet .
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Very Good all round.
10/09/13
No comment left by this customer.
10/09/13
the parcel was collected as you advised and the delivery was fast and efficient, many thanks J. stones
10/09/13
No comment left by this customer.
10/09/13
Very pleased with the service, quick and efficient. Thanks.
10/09/13
Although your service was very functional my experience with your supplied courier nightfreight was the worst I have experienced.
10/09/13
No comment left by this customer.
10/09/13
the person that collects my items is always friendly and helpful
10/09/13
No comment left by this customer.
10/09/13
Found it unprofessional when DX did not collect my parcel or inform me of the delay.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Not notified of Night Freight packaging requirements or delay to collection day until after payment had cleared.
10/09/13
Excellent service as normal. All parcels collected and delivered next day as should be.
10/09/13
very fast collection will use again
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Parcels left with neighbour. Glad they were as ther was no one in at the time but maybe ther should be an alternative delivery option listed
10/09/13
No comment left by this customer.
10/09/13
The driver did not collect the parcel and i had to take it to the depot! wasted my whole day off!
10/09/13
Fast delivery rly good company will recomend to all my friends :)
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
The delivery was excellent but it was not clear if a label was required, the driver did not have one - said it would be put on at depot.
10/09/13
No comment left by this customer.
10/09/13
Updates on website quite delayed but otherwise good service thanks
10/09/13
possibly an hourly time slot even if it was a premium service.apart from that an excellent service and much appreciated thankyou.
10/09/13
Delivery received 2days after collection not the following working day as promised.
10/09/13
No comment left by this customer.
10/09/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
