We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
great
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
I am satisfied with y service so far. I have nothing to add at this time.. thank you
17/09/13
Get more publicity, it was luck that i found your web page when i sent my parcel !
17/09/13
No delivery yet Languishing in customs Only a book For goodness sake Client furious
17/09/13
Our Response: If items are delayed in customs there is nothing we can do about that as we have no control over them.
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Diabolical. Took a week to arrive. Misinformation every step of the way. I'll never use it again and will warn everyone I can not to.
17/09/13
great thank you
17/09/13
And a big thank you to you too ;-)
No comment left by this customer.
17/09/13
Very good prices and very good service. Cheaper than going direct A*
17/09/13
Checked out various services and Parcel Monkey was the most competitively priced, and parcel arrived quicker than expected, great service!!
17/09/13
No comment left by this customer.
17/09/13
as always an excellent trouble free service
17/09/13
It wqould be helpfull if you could narrow the collection time down.
17/09/13
good service
17/09/13
I was a bit worried because of reading negative comments. However, the parcel was collected directly by Parcelforce and delivered on time.
17/09/13
.
17/09/13
Service was excellent for finding the cheapest courier service for particular packages.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Courier arrived quickly, client was pleased with timely delivery. Thank you.
17/09/13
EXCELLENT SERVICE AS ALWAYS
17/09/13
Super ta!
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
You added the weight to my parcel 2x more than its real weight and charged me additional fee! I' m writing a complain!
17/09/13
Our Response: If you were additionally charged this is based on evidence provided from the courier concerned.
the goods arrived damaged and we have to send replacement, so we would like to claim on your insurance, please get in contact
17/09/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
17/09/13
Fast, easy and cheap !
17/09/13
good
17/09/13
waited in all day then got an email at 5 sayong id missed collection.
17/09/13
You look after us well. City Link are excellent
17/09/13
Great service as always but get the insurance cheaper
17/09/13
I love using parcelmonkey and have never been disappointed by their services.
17/09/13
Website, service,price options, collection, delivery: why go anywhere else?
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
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