We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Straight forward efficient service with broad selection
18/09/13
excellent service as ever
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
delivery was suppose to be next day and took 4 days, and dx freight had no record of collection of item VERY POOR SERVICE OVERALL
18/09/13
Parcel collected on time and arrived next day
18/09/13
Your pricing beats any other courier companies hands down!
18/09/13
Parcel was collected as arranged and assumed it was delivered to destination safely
18/09/13
No comment left by this customer.
18/09/13
weighing the parcels is an issue for most people but dont know how to overcome that issue.
18/09/13
No comment left by this customer.
18/09/13
A1 service as always
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
As long as it got there, it was great!
18/09/13
No comment left by this customer.
18/09/13
I paid for next day delivery before 12pm, only to find my parcel arrived 4 days later...very unhappy
18/09/13
Excellent very satisfied
18/09/13
Great service, very reliable. Would recommend to others.
18/09/13
very good no problems
18/09/13
No comment left by this customer.
18/09/13
I think that only one email with all the paperwork needed to send items abtroad might be easier instead of severel different emails..
18/09/13
ace
18/09/13
Mostly good, disappointing that City Link didn't honour the next day option that I booked.
18/09/13
fantastic service , i would definatly recommend to others and also use this service again myself, thankyou.
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
professional and efficient service
18/09/13
This is the second time I have had an item damaged in1 of your vans wen out 4 delivery. Driver found the piece of item broken off in van!
18/09/13
great
18/09/13
It would have been nice to have had an idea of pick up time on the day of collection
18/09/13
very good service, picked up promptly, would highly recommend
18/09/13
No comment left by this customer.
18/09/13
Service was easy to use and fast collection
18/09/13
No comment left by this customer.
18/09/13
Your service is first class
18/09/13
Very impressed with your service thank you
18/09/13
Did exactly what they advertised, got exactly what I paid for, will use again
18/09/13
Excellent service, quick reliable and very good value for money. Will definitely use them again.
18/09/13
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