We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
best price great service thank you
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
the parcel arrived, as promised, 24 hrs after collection. One of your competitors took over a week!
09/09/13
no problems everything just happened...just the way i like it!!
09/09/13
Excellent service, very nice friendly driver can not be faulted
09/09/13
Parcel not collected. Worst service I have ever experienced from
09/09/13
Simple, honour your contract, when I pay for next day delivery I don't expect it to arrive 5 working days later.
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
great service as usual!
09/09/13
Time at export delayed the parcel unsure why this happened - but great price for postage Thanks
09/09/13
No comment left by this customer.
09/09/13
would be great if you could be given an estimate of time of pickup or even to be able to book a time slot or am or pm.
09/09/13
Everything went just as I was told. Cheap, fast and reliable. Recommended!
09/09/13
Parcelforce depot was a joke. I asked them for some paperwork to say they'd received the parcel, and they looked at me like I was an *****.
09/09/13
Courier the cheapest but rubbish
09/09/13
no comment
08/09/13
Simply..., it was great. Thanks a lot :D
08/09/13
it will be help full if you let me know morning pickup or evening pickup thanks
08/09/13
excellent service and would definitely recommend
08/09/13
Easy to use WEB, good price...
08/09/13
no comment
08/09/13
Great and cheap will definitely be using again
08/09/13
Good service, driver was polite, the only thing I was worried about was the charge if the parcel recipient wasn't home!
08/09/13
no comment
08/09/13
Superb service A+
08/09/13
Very happy with the service very quick and professional
08/09/13
Didn't deliver on time very disappointed now won't get goods back till 10 sept
08/09/13
Parcel went out for delivery a day later than stated paid for.
08/09/13
Tracking was bad. Nothing until it arrived.
08/09/13
no comment
08/09/13
no comment
08/09/13
no comment
08/09/13
People waited all day - parcel didn't arrive until 6.30pm!
08/09/13
Cheap & reliable. When other companies have let me down I regretted not going straight to Parcel Monkey.
08/09/13
Good service took slightly longer to arrive than stated Tracking service needs to be updated more regular Parcel arrived excellent condition
08/09/13
did not deliver on the agreed day, you did not phone when I called & was told a manager would call me back & online complaints form not work
08/09/13
no comment
08/09/13
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