We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Very easy, efficient service, thank you
15/09/13
polite , punctual and professional
15/09/13
courier never turned up
15/09/13
no comment
15/09/13
Excellent service quick pick up and 1st class delivery as always highly recommended thank you wouldn't use anyone else x
15/09/13
Delivery was fast efficient and effective
15/09/13
no comment
14/09/13
Parcel monkeys administration is fantastic I would use them again. But the item, even tho was v well packed it arrived damaged Royal Mail
14/09/13
very efficient service. The guy collecting the parcel very courteous and friendly
14/09/13
Great service. Great price. I would totally send again with you!
14/09/13
no comment
14/09/13
no comment
14/09/13
no comment
14/09/13
Courier did not turn up and seller had to go to the depot. C.ity Link said they had been but hadn't. Poor
14/09/13
Very smooth transaction - parcel collected on time and delivered within estimated delivery schedule ! Can't ask for more than that !
14/09/13
Excellent and good value service. Parcel collected in UK, Monday lunchtime by Parcelforce, arrived Friday lunchtime in Sicily! Thanks!
14/09/13
collection was good,convenient and timely as was delivery, good price too. excellent service
14/09/13
Always get it right (so far !) Thanks a lot
14/09/13
no comment
14/09/13
no comment
14/09/13
Thank you
14/09/13
On time every time
14/09/13
SENT parcel 2 china cost £62.Returned charging another £20.87, ENDLESS EXCUSES now REFUSED 2 COMUNICATE,RE SENDING WITH Royal Mail £83 do
14/09/13
The service I received was great and excellent price keep up the good work
14/09/13
Delivered to Spain next day A++
14/09/13
Happy with the service thanks
14/09/13
no comment
14/09/13
Fantastic service as always 😃😃😃😃
14/09/13
excellent service. easy to track on line. easier than the parcelforce site who collected it.
14/09/13
great service thanks
14/09/13
I paid for EXPRESS INTERNATIONAL AIRMAIL 2-4 DAY DELIVERY. It was picked up from me on Monday & it's now Saturday & IT STILL HASN'T ARRIVED!
14/09/13
o.k.
14/09/13
Very poor service.Pick up booked for Tuesday 10/09, didn't turn up, called office,then promised 11/09 but item not picked up until 12/09.
14/09/13
Easy to use, good communication & cheapest around.
14/09/13
Delivered a good few parcels now and great service :-))))
14/09/13
Excellent!
14/09/13
No comment left by this customer.
14/09/13
IN MY EYES, NOTHING TO IMPROVE, FIRST CLASS RESPONSES FROM SENDER AND RECEIVER. KEEP IT UP
14/09/13
Collection service brilliant but had a few problems at first with tracking numbers
14/09/13
NOT SURE YOU CAN IMPROVE,ON AN ALREADY EXCELLENT SERVICE
14/09/13
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