We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
no comment
09/09/13
Used parcel monkey and your very reasonably priced insurance to cover full cost of goods 5 times now and it has been perfect evey time
09/09/13
you were great
09/09/13
no comment
09/09/13
delivered as promised. many thanks
09/09/13
OMG!!,excellent 5star service,unbeatable price,best value what ever find online, thank you very much, I will definitely use them again
09/09/13
Very impressed with the service and price
09/09/13
Delivered safely and in good condition but collected a day late
09/09/13
Service was great will be using in the future
09/09/13
No comment left by this customer.
09/09/13
thanks all went well again .....
09/09/13
No problems 5 star service
09/09/13
No comment left by this customer.
09/09/13
I waited in all day for the parcel to be collected at 5pm. It would havebeen nice if i could have been tolfd
09/09/13
Very efficient ,and reliable. .
09/09/13
No comment left by this customer.
09/09/13
great service will use again 199% thank you
09/09/13
My parcel was held up by customs for 12 days without any contact from you. Your service is very poor and I will not be using it again.
09/09/13
Parcel should have been picked up Thursday . Not picked up until following monday.
09/09/13
selected a more expensive option, as it said 'no printer required' next morning got email saying i needed to print a label! why?!
09/09/13
very good thank you will use again
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
arrived when expected and very polite
09/09/13
Happy with service and price but was surprised there was no tracking. Arrived safe though so all good!
09/09/13
No comment left by this customer.
09/09/13
The worst customer service ever!
09/09/13
No comment left by this customer.
09/09/13
perfect as always better than the rest
09/09/13
loved the labels that you emailed over for me to post onto the parcels
09/09/13
great service and best price yet again .
09/09/13
No comment left by this customer.
09/09/13
Pick up was supposed to be Thursday but did not happen until today
09/09/13
Very good service. Although I was slightly dissapointed instead of
09/09/13
Excellent
09/09/13
No comment left by this customer.
09/09/13
No comment left by this customer.
09/09/13
Very good service
09/09/13
No comment left by this customer.
09/09/13
The driver took a parcel that wasn't booked in with him. He had no paperwork with it but said he did
09/09/13
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