We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
No problems. Everything went smoothly. Thanks.
29/09/13
Clear instructions, prompt pick up and delivery. Will use again shortly.
29/09/13
Absolutely superb service - glad I discovered your existence
29/09/13
Online tracking did not work, it was not updated and collection only happened closer to 7pm at night without customer being informed of dela
29/09/13
Excellent Service, collected 10:00 delivered next day by 10:00 all for £10. A++++++
29/09/13
Very efficient and competitive service thanks.
29/09/13
no comment
29/09/13
no comment
29/09/13
its was 24 hours package but they delivered next day early morning but overall it is great
28/09/13
no comment
28/09/13
could not drop parcel prior to collection date, parcel and item badly damaged on arrival with customer, very unhappy. Will not use you again
28/09/13
suprised with such a competive price you were able to deliver a great service,
28/09/13
Quick easy and on time , fantastic.
28/09/13
no comment
28/09/13
the parcel was not collected
28/09/13
Fragile contents damaged
28/09/13
A ok
28/09/13
Great service as ever thank you!!
28/09/13
excellent
28/09/13
excellent service thanks again PM. Keep your prices low and I'll always come back to you first
28/09/13
parcel picked up on time, and delivered successfully
28/09/13
Fabulous service, will definitely use you again
28/09/13
great
28/09/13
Firstly, on accepting the booking you gave no indication that your were unable to deliver to that city and them imposed extra charges
28/09/13
Very good and prompt service. Thank you
28/09/13
Very good, reliable service at a very reasonable cost, keep cost down and will continue to recommend and use
28/09/13
Parcel was booked on a next day delivery but took 2 days to arrive.
28/09/13
no comment
28/09/13
Everything went smoothly and to plan, will use you again :)
28/09/13
Easy to use website and excellent service
28/09/13
Quick and easy to book online - Great value for money
28/09/13
no comment
28/09/13
great price
28/09/13
A1 said and dsid what they said on their label..goodService:))
28/09/13
excellent service, simple to use, reliable, highly recommended
28/09/13
no comment
28/09/13
excellent service
28/09/13
Well packaged, strong wooden item was desptroyed in transit. Not covered by your insurance. Very disappointed
28/09/13
Quick efficient service, very easy to use
28/09/13
collections now seem to be on the day given , city -link excellant
28/09/13
