We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
No comment left by this customer.
30/09/13
All went well
30/09/13
very pleased from placing order to delivery of parcel.. Would use again.
30/09/13
once again excellent service. Very simple on line booking and immediate confirmation of transaction .
30/09/13
On the website I was told I didn't have to print anything, but was emailed a label to print. Also 3-4 day shipping took 8 days!
30/09/13
This text error has now been changed but thanks very much for letting us know.
No comment left by this customer.
30/09/13
brilliant service.parcel got to new zealand from uk in 4 days.a+++ service and cheaper than royal mail.
30/09/13
very good, such a good service.
30/09/13
Good value, efficient service
30/09/13
Very efficient, informative and value for money, will definitely use again.
30/09/13
No comment left by this customer.
30/09/13
V. good service overall. Reduction in pick-up window from all day to, say, am or pm ( better still a 2 hour slot or warning text) would help
30/09/13
No comment left by this customer.
30/09/13
no obe said had to fit in parcel bag or driver woukd refuse...thats only problem
30/09/13
great service spot on
30/09/13
No comment left by this customer.
30/09/13
You were the cheapest rate by far and picked up and delivered the next day couldnt fault you would use again
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
still no contact number that i know of but problems do get sorted at a fair rate so thats good
30/09/13
hi my parcel did not get to the buyer never hurd of Courier will never use you agian
30/09/13
competitive prices and easy to use service
30/09/13
good service
30/09/13
i have use citylink about 10 times now they are excellent. neightfreight not as good. your site is excellent.
30/09/13
Excellent service all round.
30/09/13
did not receive my parcel
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
Excellent service. Quick, cheap and reliable.
30/09/13
The worst company iv ever used
30/09/13
You do what is says on the tin... no problems!
30/09/13
Great service and price,thanks.
30/09/13
No comment left by this customer.
30/09/13
Very good service
30/09/13
great communication ..easy transaction thankyou
30/09/13
The price increased from the initial quote but by then I was fed up of looking for quotes! Arrived safely, quickly, recipient delighted.
30/09/13
could have done with knowing if pickup was to be am or pm. but excellent otherwise
30/09/13
The pick up was done at the last minutes of End OF Business Day,atleast I should've been informed so I didnt need to panic
30/09/13
