We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
From booking to collection, very easy process and a variety of services to choose. Great!
18/09/13
i got a £300 dressing table delivered with your company, when it arrived all 4 legs had snapped off. ridiculously poor service, appalled.
18/09/13
Competitively priced, good service...
18/09/13
No comment left by this customer.
18/09/13
Fantastic service. Good price and everything explained and handled great.
18/09/13
Driver arrived on specified date. All paperwork and intructions were easy to follow. Low cost which is great.
18/09/13
No comment left by this customer.
18/09/13
We are very happy with the 'whole' Parcel Monkey experience.
18/09/13
No comment left by this customer.
18/09/13
Fast and efficient as always, thanks
18/09/13
No comment left by this customer.
18/09/13
As usual excellent service, keep up the good work!
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
When I got the "you have one collection today" email. It said I needed a label printed, but I opted for no label service. That worried me.
18/09/13
Top Service Yes Yes
18/09/13
Excellent service, would recommend to everyone.
18/09/13
I am being charged extra for parcels that are overweight but not refunded for parcels that are under. You service is a scam.
18/09/13
great service again
18/09/13
I am very happy with the level of sevice and can't think of any improvements at the moment
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
your service was cheap and well put together!
18/09/13
Somehow you provide this service at a reasonable cost compared to my local courrier.He moans you up to no good.
18/09/13
No comment left by this customer.
18/09/13
Would be good if you can specify a pickup time slot, even if it's two, i.e AM or PM
18/09/13
Perfect way to send your parcel
18/09/13
Great service as always, by the way u guys should add Yodel and Hermes to your courier list. That would be great PLUS for u guys!!!!
18/09/13
no comment
18/09/13
Dropped off at depot to save waiting in. Received next day. Great price. 3rd time used. Well done!:-)
18/09/13
no comment
18/09/13
no comment
18/09/13
Shipped to Mongolia in under a week at about half the cost of the next cheapest. Can't be bad !
17/09/13
Excellent
17/09/13
left a message for driver on form about parcel being heavy he needs a trolley, what a waste of time he did not read it hopeless service.
17/09/13
Waited in for two days for the parcel to be collected
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Easy to use website and efficient service!
17/09/13
No comment left by this customer.
17/09/13
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