We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
Failed to deliver at the first attemp without any phone calls, didn't inform the 24-hour reception desk, successfully delivered at the end.
12/09/13
5 STAR SERVICE ,WILL DEFINATELY USE YOU AGAIN.VERY IMPRESSED.
12/09/13
no comment
12/09/13
no comment
12/09/13
Quick pick up and delivery really pleased
12/09/13
Excellent easy service could ask for better
12/09/13
no comment
12/09/13
no comment
12/09/13
no comment
12/09/13
Use this company all the time. Always pick up on time and deliver quickly
12/09/13
no comment
12/09/13
Parcelforce put wrong house number on my parcel, even tho i put it correct on parcelmonkey site, i checked. so its parcelforce to blame.
12/09/13
To come on the date that was planned would be a good start.!
11/09/13
Shipping Labels take too long to come through , other than that 10/10
11/09/13
always awkward when i send to iRELAND as form asks for a postcode when they don't have one so have to put my own in and black it out!
11/09/13
Collected before lunch in Scotland and received in England less than 24 hrs later. Excellent Service throughout. I will use again definately
11/09/13
no comment
11/09/13
Just great, value for money and easy to sort out. Many thanks
11/09/13
this was the first time i have used you and i was very impressed; i would have like an expected date of delivery which was fast
11/09/13
no comment
11/09/13
no comment
11/09/13
Just wishes I knew what time they would be coming, apart from that the driver was brilliant and easily dealt with. Thank you.
11/09/13
Excellent service from start to finish!
11/09/13
Was meant to pick the parcel up on Monday. Nobody arrived till Tuesday evening. Rang office a number of times and didn't receive any help!
11/09/13
Brilliant first class looking forward to using again, many thanks to City Link, and all there team, AAAAAAA 5*****
11/09/13
Very pleased with the service - quick and efficient. Many thanks.
11/09/13
Brilliant thanks!!
11/09/13
Excellent service as promised
11/09/13
i received an unsolicited cold call a week after giving my mobile number. either parcelmonkey or parcelforce sold it on. not good.
11/09/13
no comment
11/09/13
v good
11/09/13
Driver friendly and helpful as usual!
11/09/13
I have attempted to contact you via email a number of occasions now and have still had no response please call me regarding this 07876684485
11/09/13
excellent service, thank you very much.
11/09/13
Seemless process, thanks
11/09/13
The courier was fantastic very happy with the service
11/09/13
Would definitely use again.
11/09/13
As usual. Excellent service and a great value too!!
11/09/13
no comment
11/09/13
excellent service again, thank you.
11/09/13
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