We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
No comment left by this customer.
12/09/13
very good, quick delivery
12/09/13
No comment left by this customer.
12/09/13
Flawless service... nothing else needs to be said!
12/09/13
So easy to book online. Excellent service and communication. Would certainly usem Parcel Monkey again.
12/09/13
No comment left by this customer.
12/09/13
overall very satisfied with your service.
12/09/13
Hi, why does your system tell us to expect a collection, then you dont colect? Its an expensive service, please provide one.Pls reply.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
So far, Parcel Monkey and CityLink have been great. Stuff the PostOffice - I can get a parcel collected from work & delivered for 30% less!
12/09/13
No comment left by this customer.
12/09/13
Failed collection again, always on a Friday. Rebooked for Monday, driver said he forgot to collect on fri. Keeps happening.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
booked parcel in evening picked up next morning only quibble was received email of pick up after it was picked up
12/09/13
Great service for the price
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
Samples were sent on the Friday for a meeting on Tuesday. Did not arrive until 5.30 after meeting ended. Would not use dx service again
12/09/13
you have done a good job at all 3 times ive used you see you next time thank you.
12/09/13
This service was excellent. Thank you very much. Iain Innes
12/09/13
No comment left by this customer.
12/09/13
Excellent service as usual.
12/09/13
good value, great service thank you
12/09/13
brilliant service, great price and the drivers are friendly and reliable. I always use Parcel monkey for my larger items.
12/09/13
i throught it was very good them parcel seemed too of got there very quick thankyou x
12/09/13
Everything was excellent
12/09/13
I was recommended you by a friend and found it very easy to use
12/09/13
No comment left by this customer.
12/09/13
my company will never use you agin 3 times in row items collectcted 1-2days later than confirmed by email .rubbish service
12/09/13
from my experience I cannot see how
12/09/13
excellent service, my luggage just showed in front off my door next day. highly recommended.
12/09/13
Absolute RUBBISH! Collection went to wrong door, then Parcel Monkey tried to claim I had to pay again or pay a surcharge! WTF AVOID
12/09/13
No comment left by this customer.
12/09/13
Faultless service - arrived in South Africa in 5 days - highly recommend.
12/09/13
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