We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Toolong a window for the pickup. We waited in all day and the man finally arrived at one minute to six. i had tried to contact them twice..
20/09/13
no comment
20/09/13
Can't fault you yet!
20/09/13
no comment
20/09/13
superb service - collection was on time very happy will use again :)
20/09/13
no comment
20/09/13
We arranged a drop off at the local Courier (Wimbledon) but found it had shut down and had to goto Epsom so that it would make it out.
20/09/13
Easy to use website, fast delivery of item
20/09/13
TOTAL DISGRACE!!!, DONT PICK UP PARCELS ON TIME, DONT SEND LABEL, DONT ANSWER MESSAGES, DONT REFUND JUST DONT USE!! USE PARCEL 2 GO PLEASE:)
20/09/13
Maybe do a saturday delivary? Other than that perfect service :)
20/09/13
great service will definately use again
20/09/13
parcel arrived smashed to pieces!
20/09/13
no comment
20/09/13
did not collect. had to pay someone else.
20/09/13
no comment
20/09/13
good service will use again
20/09/13
Was a very easy, smooth pick-up and delivery - will use again - Thanks
20/09/13
Fast efficient service. Wouldn't hesitate to use again. Thank you
20/09/13
no comment
20/09/13
no comment
20/09/13
no comment
20/09/13
no comment
20/09/13
PARCEL FROM MONDAY STILL NO DELIVERED BY Courier ALREADY 72H AND I'VE PAID FULL CHARGE FOR 24H SERVICE
20/09/13
no comment
19/09/13
My parcel was trashed in transit. 100% no good
19/09/13
I am very happy with your company's work
19/09/13
Good service. Item picked up and delivered on time. It would have been helpful if the tracking service was able to confirm delivery date b
19/09/13
great service. you fellas put parcel force to shame
19/09/13
No comment left by this customer.
19/09/13
Keep your good workers
19/09/13
No comment left by this customer.
19/09/13
Parcel not collected on day I was told it would be, stayed in all day, no collection. Collected following day
19/09/13
No comment left by this customer.
19/09/13
I used to deal with you and wasn't that impressed with your service, just started again and there seems to have been a 100% improvement.
19/09/13
Delivery 4 day
19/09/13
I am happy with the service.
19/09/13
Easy to arrange online, very competitive prices and collection/delivery were spot on. I will definitely use parcel monkey again.
19/09/13
No comment left by this customer.
19/09/13
No comment left by this customer.
19/09/13
I was nervous about the service I would get for the price - but this was excellent -collected & delivered on time, excellent value for money
19/09/13
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