We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Parcel not collected! Wasted my whole day waiting!! Will never use you monkeys again!! I want refund!!!
20/09/13
Very misleading. I paid £17 for next day delivery that was collected on a Friday, but didn't arrive until Monday!
20/09/13
Excellent service and drivers very polite and helpful .Will use you for any future deliveries .
20/09/13
a week after the collection and its still not collected, not good
20/09/13
Briliant could not ask for more.
20/09/13
no comment
20/09/13
Good prices and was picked up and delivered on specified days :)
20/09/13
no comment
20/09/13
tracking reports status unknown so no idea where parcel is.
20/09/13
no comment
20/09/13
Damaged beyond repair - have to purchase replacement. Was told Monday pickup didn't get picked up until Tuesday. Won't be using again.
20/09/13
very dood way to send a parcel ouside the contry
20/09/13
SPOT ON
20/09/13
Couldn't believe how straightforward and efficient it was.
20/09/13
no comment
20/09/13
couldnt have asked for it to go any smoother then it did a brill service will use again
20/09/13
service was quick and easy no complaints at all
20/09/13
It is essential that you make changes to your payment as I am based a lot from the UK and impossible to book your sevice which is not good
20/09/13
No comment left by this customer.
20/09/13
efficient and easy to follow processes
20/09/13
No comment left by this customer.
20/09/13
I found your service excellent!!
20/09/13
Very good service and Cheap
20/09/13
Keep on doing things the same way it works very well!!!
20/09/13
My parcel was booked to be collected by nightfreight on Monday and was not collected until Wednesday. I had to chase to have it collected!
20/09/13
No comment left by this customer.
20/09/13
Excellent derive price and easy to book thank you
20/09/13
Great service and easy instructions to allow tracking for deliveries
20/09/13
My parcel never got uplifted until one week after booking. also very hard to get intouch with parcel monkey. you require an email address
20/09/13
Excellent service thank you
20/09/13
Great service, courier arrived in time and delivered on time.
20/09/13
parcel was meant to be collected monday. noone collected, no-one advised of issue. randomly tried on tuesday, noone home. rearranged 4 today
20/09/13
No comment left by this customer.
20/09/13
No comment left by this customer.
20/09/13
picked up on date requested and delivered next day. Excellent pricing.
20/09/13
perfect as normal
20/09/13
No comment left by this customer.
20/09/13
No comment left by this customer.
20/09/13
No comment left by this customer.
20/09/13
good service
20/09/13
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