We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
collection should have been on thursday this failed - promised friday again failed - finally collected on monday - SHOCKING SERVICE
02/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
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02/10/13
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02/10/13
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02/10/13
Very good and easy to use service. I would like to get a notification when the parcel is delivered. Thanks!
02/10/13
There is full live tracking for the service you selected: 27/09/13 19:02 These goods have been successfully delivered.
Good job
02/10/13
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02/10/13
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02/10/13
Good company to deal with never had any problems at any time have dealt with them for a long time would recommend to any one
02/10/13
Thank you and it's great to see you will be recommending us.
great service at good prices
02/10/13
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02/10/13
Great service would use again
02/10/13
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02/10/13
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02/10/13
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02/10/13
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02/10/13
EXCELLENT ON THIS OCCASION
02/10/13
very good service, nothing to improve!
02/10/13
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02/10/13
excellent service
02/10/13
Good service, can only be improved by giving an estimated time for pick up.
02/10/13
Superb in every respect from start to finish, highly recommended
02/10/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
02/10/13
Good value, pick up went smooth and item was delivered 3 days later with no problems. Will use you again
02/10/13
Great service, thanks!
02/10/13
very good service thank you
02/10/13
service was sift and effective.
02/10/13
excellant service and pricing will use again
02/10/13
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02/10/13
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02/10/13
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02/10/13
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02/10/13
All ok apart from the requirement to give unavailable contact information prior to collection.
02/10/13
This time everything was perfect - early pick up and next day delivery. Good job!
02/10/13
Very easy to use and parcel arrived within allotted time.
02/10/13
Excellent! - as usual
02/10/13
Very happy with service received and reasonably priced would definately use this service again
02/10/13
Fantastic news, Thank you very much :-)
Good service
02/10/13
Would definitely recommend, great service both pickup and delivery.
02/10/13
Thank you and it's great to see you will be recommending us.
My parcel was meant to be delivered in 24 hours, it was not!! Very very poor.
02/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
