We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,060 reviews.
No comment left by this customer.
07/10/13
The table came broken so I was not satisfied at all. If you can let me know how I can claim compensation, I would appreciate it. Thanks
07/10/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
07/10/13
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07/10/13
Collection was straight forward and a lot of guidance given in wrapping the parcel. Pity the collection time could not be more streamlined.
07/10/13
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07/10/13
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07/10/13
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07/10/13
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07/10/13
Very good sevice,driver nice prson all went very smooth
07/10/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
No comment left by this customer.
07/10/13
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07/10/13
Delivery was prompt, and driver was professional and cheerful
07/10/13
Fantastic news, Thank you very much :-)
***** proof website, very reasonable prices and very smooth transaction, thank you, we will be using you again.
07/10/13
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07/10/13
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07/10/13
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07/10/13
easy to get estimate; collection as arranged; good service
07/10/13
excellent service. easy to book - easy to track.
07/10/13
great service
07/10/13
No comment left by this customer.
07/10/13
Good service as usuaal, no problems would recommend
07/10/13
Thank you and it's great to see you will be recommending us.
PM reference number no tracking number - unable to check delivered
07/10/13
Our Response: Full tracking is available via the green globe icon next to the order in question when viewed from your account. It shows 04/10/13 18:31 These goods have been successfully delivered.
No comment left by this customer.
07/10/13
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07/10/13
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07/10/13
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07/10/13
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07/10/13
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07/10/13
I have used Parcel Monkey a few times and each time I have found the service exceptional.
07/10/13
good fast efficent service will defo use again
07/10/13
Just the way I expected, quick and prompt service, will use the service again highly recommended. Thanks
07/10/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
07/10/13
Very good service- reliable and fast- great job
07/10/13
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07/10/13
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07/10/13
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07/10/13
Easy to use and does what it says on the tin. Would definitely use again.
07/10/13
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07/10/13
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07/10/13
