We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Prices good. Collection service good. Reliable next day delivery.
23/09/13
As usual City Link v. good, although colection v. late.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
24 hour service took 7 days to get to us. At least three phone calls a day. WE ARE NOT HAPPY. We'd like a full refund please.
23/09/13
Item was collected two says late and when we contacted Courier they said it was attempted to be picked up however the details Didn't match
23/09/13
Perfection is difficult to improve upon .... just never never become arrogant as that will ruin you.
23/09/13
All OK, very quick delivery.
23/09/13
excellent service, cannot really fault the system, deleivery was as required, next day, actauly within 12 hrs
23/09/13
Top class service at very affordable prices, collection and delivery on time and on budget
23/09/13
Yet again PM does just what's needed. Collect on time, deliver on time - hassle free!
23/09/13
all good quick delivery
23/09/13
No comment left by this customer.
23/09/13
Great service, only negative is it is slightly unclear which tracking no to use if I were to send the tracking no to the recipient
23/09/13
No comment left by this customer.
23/09/13
Quick and easy booking. On time pick. Good value for money.
23/09/13
My item was lost, arrived broken up with bits missing. I'll be in touch re: insurance.
23/09/13
Not Happy - service said 3 - 4 days - missed my deadline because it took 5 business days
23/09/13
As previously I am so pleased with your service both in price,efficiency,the blessing of having parcels collected from my house
23/09/13
No comment left by this customer.
23/09/13
Easy site to use and covered many couriers, came up with good value options, incl. discounts on normal rates
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
First class service I have not used before will use from now on.
23/09/13
The driver was very cheerful and that makes a difference to me...
23/09/13
Easy online booking system. CityLink guys always very friendly & professional.
23/09/13
Excellent as usual. thank you.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
excellent service
23/09/13
good came for parcel on time
23/09/13
great thank you
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Delivery took a little longer than expected
23/09/13
It would be good if you could give a estimated time of collection of parcel, even am or pm would be better than none at all
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
if morning, after noon, or even slot were available for pickups even if cx needs to wait give a day's notice that will be even better; resch
23/09/13
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