We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
very good service will use again and again thanks
17/09/13
It would be good to choose a pick up and delivery time
17/09/13
got a detailed quote, took ages, then lost all details when i had to sign up with parcel monkey. a little tedious!!
17/09/13
no comment
17/09/13
great prices, great service 5*
17/09/13
no comment
17/09/13
I don't think you could improve, The service I revived was !st Class, Many thanks Mr Edd Wreakes.
17/09/13
Delivered as described and on time, thank you.
17/09/13
And a big thank you for booking with us :-)
Was a bit expensive for a small parcel when it cost me only £6 more to send a parcel 10x heavier.
17/09/13
I could not fined a link to have a parcel collected from the USA to UK. Other than that I could not be happier from past experiance
17/09/13
That's because we don't provide an import service.
Awsome
17/09/13
Thank you very much :-)
great
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
I am satisfied with y service so far. I have nothing to add at this time.. thank you
17/09/13
Get more publicity, it was luck that i found your web page when i sent my parcel !
17/09/13
No delivery yet Languishing in customs Only a book For goodness sake Client furious
17/09/13
Our Response: If items are delayed in customs there is nothing we can do about that as we have no control over them.
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Diabolical. Took a week to arrive. Misinformation every step of the way. I'll never use it again and will warn everyone I can not to.
17/09/13
great thank you
17/09/13
And a big thank you to you too ;-)
No comment left by this customer.
17/09/13
Very good prices and very good service. Cheaper than going direct A*
17/09/13
Checked out various services and Parcel Monkey was the most competitively priced, and parcel arrived quicker than expected, great service!!
17/09/13
No comment left by this customer.
17/09/13
as always an excellent trouble free service
17/09/13
It wqould be helpfull if you could narrow the collection time down.
17/09/13
good service
17/09/13
I was a bit worried because of reading negative comments. However, the parcel was collected directly by Parcelforce and delivered on time.
17/09/13
.
17/09/13
Service was excellent for finding the cheapest courier service for particular packages.
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
Courier arrived quickly, client was pleased with timely delivery. Thank you.
17/09/13
EXCELLENT SERVICE AS ALWAYS
17/09/13
Super ta!
17/09/13
No comment left by this customer.
17/09/13
No comment left by this customer.
17/09/13
You added the weight to my parcel 2x more than its real weight and charged me additional fee! I' m writing a complain!
17/09/13
Our Response: If you were additionally charged this is based on evidence provided from the courier concerned.
the goods arrived damaged and we have to send replacement, so we would like to claim on your insurance, please get in contact
17/09/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
